Simon Burnett Email & Phone Number

HAAC Ltd. has been providing assessment, repair and supply services to the digital and gadget insurance industry (AXA, Canopius, Ageas amongst others) since 2003, covering a wide range of products including laptops, smartphones, desktops tablets, smart televisions and games consoles. We also provide repair, advice and product sourcing services to the corporate sector and to private clients. This could be as simple as sourcing and purchasing a single, specified unit via our supplier network through to advising on purchasing decisions and sourcing and purchasing multiple units for new businesses or for existing businesses that wish to replace their existing equipment.Our fully accredited engineers repair brands including but not limited to: Apple, Acer, Asus, Dell, Nintendo, Lenovo, Microsoft, MSI, Bose, Beats, Canon, Nikon, Toshiba, HTC, Huawei, LG, Google, Sennheiser, Fujitsu, Viglen, Motorola, Philips, Samsung, Sony, HP and more......Services include: Appraisal, Repair, Replacements, Data Recovery, Component Level Repair, Theft/Loss Fulfillment, Admin. Support, Upgrades, PC Builds, Software Support and Warranty Service.HAAC Ltd. has an extensive catalogue of parts: Screens, Hard Drives Processors, Motherboards, Keyboards, Touchpads, Graphics Cards, Batteries, DC Jacks, External Casing/Plastics, DVD Drives, Cosmetic Repair, PSUs, Software Fixes, RAM, Audio Cards, Webcams and more....HAAC Ltd. is proud to have provided a quality service for 17 years with an average 1-3 day turnaround on over 85% of claims, 95% successful repair rate, 12 month warranty, 24 hour inspection reporting and nationwide next day delivery service.In cases where parts are not readily available from the manufacturer directly, our service partner status gives us direct access to expedited service programs. This allows us to maintain existing warranty on these devices as well as provide favorable prices and efficient lead times. Please visit our company page and website for more information.HAAC Ltd.

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  Director Of Operations

  Haac Ltd.

  May 2002 - Present - Cardiff, United Kingdom

  Insurance sector: our service covers all aspects of the claim procedure to suit the client and policyholders’ requirements. * 24 hour turnaround from receipt of item for us to complete inspection and submit report* we are successfully achieving a repair rate of 95% at a typical repair cost of £150 (subject to product and damage etc.) which allows the insurer to reduce unnecessary and excessive costs for both repairs and replacement supply products* we successfully repudiated 12% of claims received over the past 12 months based on diagnostic tools and software specific to this area in conjunction with the applicable insurer* we offer fixed cost for repairs, e.g. screen typically £100-£150 (excluding inspection and carriage)* our service covers ALL brands and models* we offer a fully interactive website for instant access and updates enabling you to track repair progress on line* we handle ALL the instruction administration from receipt of claim form, saving you time* 24 hour, nationwide collection and delivery service providing full transit liability via Parcelforce and UPS* we have an extensive, worldwide network of suppliers in place ensuring direct fulfilment of all manufacturers’ parts (includes our Sony and Toshiba authorised service partner accreditation) typically within 1-3 days * we also have an extensive, worldwide network of suppliers from whom we can source new products to replace written off items at below retail price* we offer a 12 month guarantee on repair (subject to part fitted)* we are FSA regulated for the resale of insurance policies