Simon Campbell Email & Phone Number

London, England, Gb

Glasgow, Scotland, Gb

• Managing key central functions for Virgin Money with a team of 40 people delivering Portfolio Management, Strategic Investment Planning, Property and Cost Management.• Led COO leadership team engage through the Nationwide acquisition whilst supporting significant growth in delivery capability.• Spearheaded a key transformation initiative to implement a new change management framework and improve the risk profile of the organisation

Working closely with colleagues at Wise and Checkout we have started to build an inclusive network for technologists. This has started with organising and hosting joint events to provide opportunities for individuals to present and network. We will continue to build through 2024.

London, England, Gb

Helping Checkout through major growth. Working in the Technology organisation as a combination of Chief of Staff, Operational Director and Change Leader.Key responsibilities included: - Driving the organisational strategy for the CTO, including managing OKRs and supporting organisation design. - Leading the opex and capex budgeting process and managing the $45M software budget to maximise value for money - Partnering with Product to define and run the Product Development governance framework - Defining a team maturity model to support clarity in decision making across the 750 people in Product development - Managing stakeholders from graduated to the c-suite, including representing Technology in Group Risk forums and acting as a member of the Checkout Leadership Team. - Owning and improving the relationships with Finance, Compliance, People, Talent Acquisition & Procurement. - Driving employee engagement initiatives, including creating and managing a mentoring scheme, creating an inclusive tech network and increasing eNPS for women engineers by 27 points.

Cincinnati, Ohio, Us

Working to support and improve the Merchant Solutions division of FIS with focus on Global Operations and Change. Focussed on leadership effectiveness, communications and colleague engagement. Working with the Leadership Team to define, agree and cascade the strategy and capital plans, including defining and tracking metrics to measure progress. Delivering strategic change initiatives, including working across FIS to create a governance framework for ESG to engage and control contributions from across the company.

Cincinnati, Ohio, Us

Working on a number of strategic Programmes to support the Worldpay/FIS strategy for growth in the Merchant Solutions division

Cincinnati, Ohio, Us

Leading the work required to get the organisation Brexit-proof. Pulling together the strategy and plan for delivery of operational and technical changes expected as the UK leaves the EU. Delivered the business and technical changes to ensure Worldpay customers will be able to continue to transact if the UK leaves the Single Market. Matrix- managed the $9m dollar programme with c.500 people involved across the organisation.

Cincinnati, Ohio, Us

As part of the evolving governance of the key strategic initiative to build a new acquiring platform and migrate existing customers from legacy, I was asked to consolidate the business and technology arms of the delivery into a single organisation. The Programme Delivery Office provides structure and coherence to the £500m programme, including ownership of the E2E plan. Key responsibilities include: - Driving key stakeholder engagement, including representing the overall delivery plan with the Exec - Identifying and managing cross-Programme dependencies - Definition and control of project management disciplines and oversight of delivery quality - Managing non-core delivery work streams, including training, UAT and access management - Owning the Programme messaging, including regular cadence of management and internal communications

Cincinnati, Ohio, Us

Defining and implementing a common approach to acceptance across Worldpay for a £500m delivery programme. Currently focussed on creating and managing a coherent business testing approach which proves the capabilities of a new technology platform, prior to migrating 300k customers. The role acts as a conduit between the technology delivery programme and senior business stakeholders. Key responsibilities are to drive stakeholder engagement, prioritise the scope of testing, clarify the risk profile and feed major decision points for the ExCo.

Cincinnati, Ohio, Us

Responsible for delivery of all changes relating to EU Interchange Regulations. Programme delivered successfully with commitments to the new regulations met through a series of technical and business changes over the course of 12 months. As part of the role, also completed a review of PSD2, identifying the key strategic changes to the industry and supporting build of the delivery organisation.

Cincinnati, Ohio, Us

Working across two strategic, multi-million pound projects to ensure that new products are delivered in a controlled manner and the business case benefits are met. I am responsible for a number of work streams including:- Procurement processes and supply chain definition for a new physical product- Sales and marketing strategy, training and rollout- Operational training and readiness - Customer support process definition- Legal and compliance requirements for both regulated and unregulated customers. Across the business and technology delivery I am also responsible for ensuring the end solutions are compliant (including PCI and P2PE) and robust, and that customers are clearly informed in terms of the product set up, limitations and support.These projects both involve new technology (hardware and software) for Worldpay, with continuous improvement methods being implemented to maximise the significant investment the organisation is making.

I am currently working as a Programme Manager on the billion pound E2E Process Simplification Programme within Lloyds delivering a £23m project to the Fraud Operation to streamline customer calls through introduction of better processes and workflow. I picked up the project in-flight, accepting a challenge to bring the scope and costs back under control. 18 months on and we have just completed the major technical delivery and are now focussing on the regulatory and mandatory reporting (incl. AML) and driving business rollout both internally and with a divested business. The delivery mandate has now switched between managing an agile software development cycle and planning a coherent business rollout to c.1200 staff. With a large team split across a number of suppliers in a number countries, the challenge has been driving diverse teams to work together to achieve the same goal.

Working on the billion pound Simplification Programmemy initial assignment was to build and drive the c.£12M Business Case for workflow and channel enhancements in the Mortgages Business. I built and managed a team through Initiation and into Requirements, adopting an Agile approach to requirements gathering to ensure that the Business teams got what they needed.

Programme Manager responsible for the delivery and execution of the Incident Control Group, a consolidated incident management and reporting framework required to support the largest banking migration in European history. Delivery included:• Development of a consolidated incident raising and triage process to cater for the technology driven and business driven elements of the Migration• Development of a bank-wide incident reporting & MI tool• Building and delivering comprehensive training for raising and managing incidents for business teams across all divisions of the Bank• Definition and build of Executive reporting suite to provide MI for the Integration Executive Board• Role definitions, job profiling and training for all individuals working within the ICG Framework• Definition and ownership of the Post Live Support model, including development of processes and rotas to take the Bank back to operating Business As Usual.• Measuring and reporting on the banks readiness to manage incidents for each practise event and the main migrationFocus of the role was on Stakeholder Management, including:• Working directly for the Business Incident Director, making sure that he was fully briefed on both the incident management and technical delivery approaches. Involved the Director as required to support escalations and developed and presented high quality materials to the Steering Group and for use with the Integration Executive Board• Managing a large matrix team from across the bank, including senior representatives from each business division. Implemented programme governance forums to ensure key stakeholder groups were able to interact and influence the solution. Led the refinement of the incident management processes through 11 proving cycles and dress rehearsals and through to the actual migration event, implementing continuous improvement methods to refine the processes and organisation in a controlled way within compressed timelines.

London, Greater London, Gb

Working in a variety of consulting roles, mainly in telecommunications. Included work on the following projects: - Role mapping the largest non-government pool of project & programme managers - Delivery of a Finance shared service centre

Dublin 2, Ie

Currently working as a Service Introduction Manager for BT. Have recently managed the acceptance process for the transition of 300 application support teams between off-shore vendors. Previously I worked on a major network rollout programme which included ownership of infrastructure deployment and delivery assurance with budget responsibility of approx £4M. The role has included defining Go Live and Warranty process for use across several major programmes.

Hannover, Lower Saxony, De

London, United Kingdom , Gb

Master Of Business Administration - Mba, Business Administration And Management, General

Executive Mba, Leadership, Strategy, Operations

Bsc, Physics & Business Studies

Education record