Simon Cho Email & Phone Number

Greenwich, Ct, Us

* Management of ad-hoc implementation and development projects* Ownership of the product roadmap and related input meetings with key stakeholders* Daily reporting of demand, returns, conversion and other KPI measurements to team and management* Schedule, route and stage the web-site elements related to the e-commerce promotional calendar* Maintain updates to calendar in tandem with group meetings* Partner with IT for ecom needs and related service upgrades* Partner with VP of Ecommerce to analyze, iterate, test and improve UX, service flow, returns, and other key on-site processes related to KPIs* Partner with VP of Ecommerce to maintain development timeline & product roadmap and act as primary communicator of meetings, updates and statuses related to the roadmap

* Migrate content from Content Pilot CMS to the new Sitecore CMS .* Creating documents from usability guideline for business owners* Use Adobe Photoshop to create and adjust appropriate size images for various content pages.

New York, Ny, Us

* Set up and deployed products flawlessly through the Magento (CMS)* Curated products into communities.* Contributed to the successful and efficient launch of promotions by coordinating and gathering assets with a third party advertising agency.* Managed inventory with various vendors and provided outstanding tech support.* Created taxonomy updates for new products and promotions and handled daily site promotions.

Melville, Ny, Us

* Assisted new site update by transitioning pages from the old website’s Documentum CMS to the new website’s WCM (Web Content Management) CMS.* Implemented WCM Tool to update content and product pages and adhered to specifications and size when creating product images using Photoshop.* Updated the taxonomy file for transitioning and created product specification documents.

* Provided up-to-date information pertaining to the product, category and inventory by maintaining the product feed into Magento (CMS).* Implemented MailChimp to build and deploy HTML Email campaigns.* Updated WordPress stories in SlamXHype to add products using WooCommerce.* Developed a process of collecting samples, shooting the product for web, organizing the sample closet and uploading the image for web.* Offered excellent customer service to The Collective brands by answering emails and troubleshooting customer orders.* Maintained product updates for:

New York, Ny, Us

* Worked with cross-functional teams (Copy, Creative, Merchants, Marketing, Web Production) and sucessfully manage multiple projects and their timelines.* Managed the production and scheduled deadlines of milestones of our online sales and promotion from conception to execution.* Controlled inventory placement, out of stock reports and category taxonomy through cross-functional teams.* Coordinated with cross-functional teams to ensure timely and accurate delivery of sale and promotion asset, copy, and merchandising links for our website.* Developed timelines on website content updates and communicate key dates to all business owners/teams (Creative, Marketing, Merchandising)* Facilitated quality assurance (QA) and user acceptability testing (UAT) with cross-functional teams on staging and the live site.* Conducted CMS tool and issue tracking program (JIRA) training in small groups and one-on-ones.* Created usability guidelines for certain web applications and streamlining of web processes.* Helped drive company sales by coding, testing and deploying all promo HTML emails with CheetahMail.* Create A/B email for promotion testing with segmented lists.* Updated search engine optimization (SEO) tags for search engine marketing (SEM) and Landing Pages and banners according to project timeline.* Maintained consistent design, user interaction and implementation for dELiA*s, Alloy Apparel and CCS