Simon Chuang Email & Phone Number

Simon Chuang is a Associate Director Endpoint Engineering at Fitch Ratings. He possess expertise in blackberry, windows server, troubleshooting, telecommunications, active directory and 35 more skills. Colleagues describe him as "I have had the pleasure of working with Simon Chuang off and on between 2016 and 2020 and always found him extremely helpful and knowledgeable in a number of areas. Simon was a subject matter expert in end user computing offering assistance to my team when asked; he was also one of the most technically capable managers in the IT Operations/Service Desk organization. Simon is a very capable leader that demonstrates strong customer focus and commitment to excellence. Simon possesses a great deal of breadth and depth in all facets of customer service and IT service management business. It was a pleasure having him as a peer and I look forward to working again with him in the future.", "I had the privilege working with Simon on a very large and complicated program for Walgreens, which involved process optimization, functional redesign, organizational change readiness as well as technical architectural changes. Simon was a direct member of my team and excelled in all aspects of his managerial and leadership accountabilities. What I found most endearing about Simon, is his ability to manage a large number of constituencies, work products and demanding external and internal clients, while doing so with the greatest of aplomb. Furthermore, it is very rare in technology, to find someone who can articulate so clearly, manage so greatly and do so with a wonderful sense of humor. During the most challenging and tense moments of a very long program, everyone could look forward to finding some solace in Simon's technical competencies, social capabilities as well as his deep rooted commitment to the endeavor. On a personal note, I also enjoyed Simon's sharp wit and wonderful sense of humor. I knew that if I wanted a pick me up during a grueling day, I could count on a conversation with Simon to alleviate the mood quickly and make me laugh. I recommend Simon with the utmost confidence, and know that he will excel in every aspect.", and "I had the privilege of working with Simon during a digital transformation. It did not take me long to realize Simon's knowledge was deep but more importantly he was a quick study who would move quickly to address issues. His capability to balance his day to day management job while leading the Modern Workplace ITSM transformation was VERY impressive. While he was not my manager I was exposed to some of his interactions with the people that he reported to him. The way he handled issues that arose was truly amazing. He would analyze the issue, ask questions to figure out the true roadblock and come up with a resolution in a short period of time. The most important part of it all was how he explained it to that employee so they were enabled to address the issue going forward. In addition to all of that he also worked to obtain Microsoft certifications to make sure he was perfecting his craft. I wish everyone that I have worked with as a consultant could have the drive that Simon has! I valued our time working together greatly"

Listed skills include Blackberry, Windows Server, Troubleshooting, Telecommunications, and 36 others.