Head Of Customer Experience
Current
Feb 2024 - Present
AeroLeads people directory · profile
Simon Craft Email & Phone Number
Head of Customer Experience at Alloc8.io
at
Alloc8
1 work email found
@alloc8.io
1 phone found area 140
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 86%
Current company
Role
Head of Customer Experience at Alloc8.io
Location
Melbourne, Victoria, Australia
Company size
Who is Simon Craft? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Simon Craft is listed as Head of Customer Experience at Alloc8.io at Alloc8, a company with 16 employees, based in Melbourne, Victoria, Australia. AeroLeads shows a work email signal at alloc8.io, phone signal with area code 140, and a matched LinkedIn profile for Simon Craft.
Simon Craft previously worked as Head of Customer Experience at Alloc8 and Customer Success Manager at Alloc8.Io.
Company email context
Email format at Alloc8
This section adds company-level context without repeating Simon Craft's masked contact details.
{first}.{last}@alloc8.io
89% confidence
AeroLeads found 1 current-domain work email signal for Simon Craft. Compare company email patterns before reaching out.
Profile bio
About Simon Craft
Alloc8 is a field services platform designed specifically for the traffic management industry. Our mission is to enable clients to resource seamlessly at scale, even in the most complex and dynamic environments, allowing them to organise their workforce efficiently.
Listed skills include Leadership, Information Technology, Service Coordination, Windows Server, and 20 others.
Current workplace
Simon Craft's current company
Company context helps verify the profile and gives searchers a useful next step.
Alloc8
10 roles · 20 years
Simon Craft work experience
A career timeline built from the work history available for this profile.
Customer Success Manager
Jan 2019 - Feb 2024
Consultant
May 2018 - Jan 2019
Sales Executive
Mar 2017 - Dec 2017
Account Manager
Establishing strong relationships with key business stakeholders from adminstrators to C level with an eye to strengthen relationships and build keep clients ahead of the technology gameScoping and proposing solutions based on IaaS, SaaS and DaaS platformsHaving in depth discussions with cloud-phobic clients around both simple and complex cloud based or.
Apr 2015 - Mar 2017
Solutions Consultant
Responsibilities:Providing consultations with clients on implementations of new and replacement IT solutions to improve their businessSolid results in various hardware sales including Servers and Networking infrastructureProviding tailored Managed Service Agreements to meet specific client’s business needsManaging escalated issues for clients, liaising.
Oct 2014 - Mar 2015
Service Coordinator
Responsibilities:Managing a team of Engineers, meeting regularly and providing progress updates and resolving workplace issuesOverseeing escalated issues to resolutionMaintaining relationships at an Account Manager level with all Synapse IT clientsProviding updates and reporting KPI’s and company billings to DirectorConnectwise AdministratorHardware sales.
Apr 2012 - Sep 2014
Technical Change Coordinator
Responsibilities:Assessing technical requirements for desktop and server related change calls and allocating to appropriate resourcesMaintaining and managing major and standard changes to prevent SLA failuresLiaising with Service Delivery Managers and key account contacts to advise on feasibility, resourcing and timeframes for completion of major.
Mar 2011 - Nov 2011
Itg Service Desk
- Working role includes a mix of IT Security, 2nd and 3rd level Service Desk and Desktop Support tasks (70% working day on Service Desk and Security tasks, 30% desktop support)Experience gained but not limited to:
- Application support for newScale RequestCenter
- Project manager for the Service Desk
- Liaising with vendors and internal parties to arrange uptake of support for new products and services within the bank
- Creating and delivering training documentation relating to the Service Desk for new products and services
- Ensuring the Service Desk has required resources to provide adequate support for new products and services
Jun 2008 - Nov 2010
It Helpdesk
Application support for various Market Data software applications, ensuring traders receive essential market feeds without any delays, includes liaising with onsite support teams to provide accurate error handling and troubleshootingSupport for Investment Bank staff regarding a wide range of applications, Microsoft office suite and proprietary applications.
2006 - 2008
~2 yrs
Team & coworkers
Colleagues at Alloc8
Other employees you can reach at alloc8.io. View company contacts for 16 employees →
JL
Jack Lundberg
Colleague at Alloc8
Melbourne, Victoria, Australia, Australia
View →
JG
John Gorham
Colleague at Alloc8
Brunswick East, Victoria, Australia, Australia
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JJ
Jerick Javier
Colleague at Alloc8
Metro Manila, National Capital Region, Philippines, Philippines
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GS
Gabrielle Sandoval
Colleague at Alloc8
Metro Manila, National Capital Region, Philippines, Philippines
View →
RT
Rubina Thapa
Colleague at Alloc8
Melbourne, Victoria, Australia, Australia
View →
JL
Jack Lundberg
Colleague at Alloc8
Melbourne, Victoria, Australia, Australia
View →
Jack Lundberg
Colleague at Alloc8
Melbourne, Victoria, Australia, Australia
View →
JG
John Gorham
Colleague at Alloc8
Brunswick East, Victoria, Australia, Australia
View →
JJ
Jerick Javier
Colleague at Alloc8
Metro Manila, National Capital Region, Philippines, Philippines
View →
GS
Gabrielle Sandoval
Colleague at Alloc8
Metro Manila, National Capital Region, Philippines, Philippines
View →
RT
Rubina Thapa
Colleague at Alloc8
Melbourne, Victoria, Australia, Australia
View →
JL
Jack Lundberg
Colleague at Alloc8
Melbourne, Victoria, Australia, Australia
View →
FAQ
Frequently asked questions about Simon Craft
Quick answers generated from the profile data available on this page.
What company does Simon Craft work for?
Simon Craft works for Alloc8.
What is Simon Craft's role at Alloc8?
Simon Craft is listed as Head of Customer Experience at Alloc8.io at Alloc8.
What is Simon Craft's email address?
AeroLeads has found 1 work email signal at @alloc8.io for Simon Craft at Alloc8.
What is Simon Craft's phone number?
AeroLeads has found 1 phone signal(s) with area code 140 for Simon Craft at Alloc8.
Where is Simon Craft based?
Simon Craft is based in Melbourne, Victoria, Australia while working with Alloc8.
What companies has Simon Craft worked for?
Simon Craft has worked for Alloc8, Alloc8.Io, Neutral It (Australia), Powernet It Solutions, and Viatek Pty Ltd.
Who are Simon Craft's colleagues at Alloc8?
Simon Craft's colleagues at Alloc8 include Jack Lundberg, John Gorham, Jerick Javier, Gabrielle Sandoval, and Rubina Thapa.
How can I contact Simon Craft?
You can use AeroLeads to view verified contact signals for Simon Craft at Alloc8, including work email, phone, and LinkedIn data when available.
What skills is Simon Craft known for?
Simon Craft is listed with skills including Leadership, Information Technology, Service Coordination, Windows Server, People Management, Itil, Account Management, and Software Installation.
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