Escalation Manager (Driftledare)
CurrentBy working closely with monitoring units to handle, mitigate, and proactively prevent disturbances in our operations, we ensure that our customer's services are operational around the clock. The Escalation Management team is the utmost responsible party regarding major incident handling across the organization, effectively linking management units with daily operations. Crisis- and incident management along with problem solving capabilities are essential. Working full-time during summer semesters and hourly-based during all other periods.
May 2022 - Present
