Simon Dawson

Simon Dawson Email and Phone Number

Chief Revenue Officer (CRO) - Direct Data Services @ Outra
London, England, GB
Simon Dawson's Location
London Area, United Kingdom, United Kingdom, United Kingdom
Simon Dawson's Contact Details

Simon Dawson personal email

n/a
About Simon Dawson

Proven senior leader, with a strong commericial & operational development capability focused on revenue growth and sustainable, ethical client centric delivery.Experienced in: Prop-tech, Professional Services (Legal and Accountancy), Finance Lending (Fintech), Business Process Outsourcing (Insurance Claims and Admin), Data Management and Client Engagement (Front/ Back Office).Key Skills: "Profit Generation" - Accountability for multi-million-pound P&L and big-ticket deals."Digital Automation" - Sustainable digitisation through B2B and B2B2C SaaS delivery"Business Planning" - Comprehensive development and modelling of robust business plans."Commercial Development"- Data and ROI driven philosophy to market access and exploitation"Partnerships Development" - Cultivation and growth of key partnerships focused on value and shared success."Procurement Discipline” - Expertise in tender, selection, and optimisation of Suppliers and VARs"CxO Engagement” - Confident C-Level stakeholder management with tuned communication delivery."Contract Management" - Ability to articulate, negotiate and agree creative but aligned agreements."Product Management" - Accomplished proposition development, launch and market positioning."Business Insight" - Analytical approach to data and performance management."Operational Delivery" - Tactical processing and road-mapping balancing people, process, and technology."Risk Management" - Robust, compliant approach to project and programme management."Executive Leadership" - Proven onsite, virtual and matrix management of on-shore / off-shore resources.

Simon Dawson's Current Company Details
Outra

Outra

View
Chief Revenue Officer (CRO) - Direct Data Services
London, England, GB
Website:
outra.co.uk
Employees:
425
Simon Dawson Work Experience Details
  • Outra
    Chief Revenue Officer (Cro) - Direct Data Services
    Outra
    London, England, Gb
  • Rightmove
    Director Of Data Services And Insights
    Rightmove Aug 2022 - Nov 2024
    Milton Keynes, Gb
    Commercial and Strategic leadership of the Data Services and Market Insights business for this market leading FTSE100 Proptech business. My team and I provided invaluable data and trend analysis into the UK property market, delivered through embedded insight tools, SaaS/ DaaS products and bespoke reporting. Managed directly and indirectly through managed partnerships, the developed solutions and derived data were critical to supporting risk based decision making.
  • Legacy Release
    Chief Commercial Officer (Cco)
    Legacy Release Apr 2021 - Apr 2022
    I was responsible for the product development, commercialisation, optimisation and market access strategy within this niche fintech start-up which was fully digitised and wholly cloud based. A key focus was the development and ownership of all strategic partnerships including working with Law Firms, Accountants and Brokers.
  • Me Group Holdings Ltd
    Managing Director - Quanta Capital
    Me Group Holdings Ltd Sep 2018 - Oct 2020
    Manchester, Gb
    Sitting on the ME Group Board, I was the Managing Director of the Quanta Capital division, responsible for defining the strategy business plan, and leading the commercial and operational development for this start-up Legal Finance business, supporting both the Litigation and Matrimonial markets. Specifically focused on developing key professional and commercial partnerships to support development and growth, whilst ensuring ethical compliance in an FCA regulated environment.
  • Bms Funding Ltd.
    Commercial Director
    Bms Funding Ltd. Jan 2018 - Aug 2018
    Consultancy role responsible for the developing commercial strategy and delivery of this litigation finance business focused on Personal Injury, Clinical Negligence, Housing Disrepair and Commercial Litigation Integral to the product development and launch of a new and innovative commercial litigation finance product
  • Optionis Group
    Commercial Director
    Optionis Group Sep 2016 - Dec 2017
    Warrington, Cheshire, Gb
    Accountable for consolidating and developing group revenues across a number of leading national accountancy brands, focused on supporting the contractor and Personal Service Company (PSC) and Umbrella services markets. This includes working with strategic partnerships such as specialist recruitment companies, and professional bodies, who wish to introduce a broader benefits proposition to their clients or members.A key focus was working with service partners, who have complimentary propositions which can be aligned to core products and services so as to add value to our clients, and drive incremental revenues. Including but not limited to Banking, Insurance, Legal Services, HR, Employee Benefits and Independent Financial Advice.
  • National Accident Helpline
    Head Of Commercial Partnerships
    National Accident Helpline Oct 2015 - Sep 2016
    Kettering, England, Gb
    Accountable for commercial innovation and development of new schemes. Specifically focused on delivering an ethical and compliant approach to marketing a broader base of legal services through multiple channels.
  • Slater Gordon Solutions
    Commercial Partnerships Director
    Slater Gordon Solutions Oct 2012 - Oct 2015
    Manchester, Greater Manchester, Gb
    Formerly Overland Health Ltd and then Quindell Plc before acquisition by S&G, I was accountable for the effective delivery and oversight of group-wide commercial and supplier optimisation initiatives within the Motor Services Division of this market leading Business Process Outsourcer. Specific focus included Telematics, Claims Outsourcing, Legal Services, Medical & Health Services, Vehicle Hire and Repair, Technology Solutions and Customer Operations Outsourcing (Front office and back office contact centre operations)Proficiently accomplished in market evaluation, supplier procurement and due diligence.
  • Hcml Rehabilitation Solutions
    Chief Operating Officer (Coo)
    Hcml Rehabilitation Solutions Sep 2010 - Sep 2012
    London, Gb
    Overall ownership of operational service delivery and commercial growth within this independent healthcare and rehabilitation company. Specifically focused on developing profitable and sustainable services to insurance, legal and corporate markets, whilst being committed to high quality customer services through an internal contact centre and process
  • Bgl Group
    Senior Partnerships Manager
    Bgl Group Apr 2008 - Sep 2010
    Peterborough, Gb
    Accountable for the optimisation of all commercial relationships and partnerships within the claims management business. This involved evaluating market opportunities and structuring deals that are both 'fit for purpose' and commercially beneficial. A key focus is the development of market intelligence through structured RFI's/ RFP's to support the procurement or outsourced professional services initiatives. Specific category focus included; Contact Centre, Medical and Rehabilitation services, Legal Services, Hire and Repair.This time included 6 months as Interim Asc Director of Supplier Management which included overall P&L responsibility for the delivery of business critical KPI’s and activity through tactically and strategically managed suppliers. This required an in depth understanding of daily management information and alignment of commercial delivery programmes. Industry awareness in addition to a thorough knowledge of contractual obligations was integral to this role, as was a commitment to delivering 'best in breed' customer journey.
  • Bgl Group
    Senior Sales Manager
    Bgl Group May 2007 - Apr 2008
    Peterborough, Gb
    Operational management of five key departments within the customer operations business. These departments were responsible for converting, servicing and retaining in excess of 3 million customers. The interface with key internal and external clients played an important part in my role of positioning the business as a viable and attractive proposition to business process outsourcing (BPO).
  • Tpt Consulting (Uk) Ltd
    Consultant
    Tpt Consulting (Uk) Ltd Feb 2003 - May 2007
    Established a limited co. to operate as an Interim Manger including the following appointments;
  • B-Live
    Head Of Sales
    B-Live Nov 2006 - Apr 2007
    Bedford, Gb
    Interim role undertaking proactive commercial development for an interactive in-school careers and community website. I was responsible for the leadership and management of a team of territory based sales people focused on individual targets and a productive and sustainable client pipeline.
  • Propertyspy Plc
    Head Of Sales
    Propertyspy Plc Feb 2006 - Sep 2006
    Performing this pivotal interim role meant that I was accountable for the day to day management and direction of all company functions. The primary focus of this land trading company was to bring to the market an attractive investment proposition, whilst it was focused on growth through profit, it also placed great value on being ethical and truly customer focused. This required the development of in depth procedural guidance to ensure consistency and governance.
  • Esure Group
    Head Of Sales
    Esure Group May 2005 - Nov 2005
    Reigate, Surrey, Gb
    Acting as head of site for a 500 seat contact centre, I realigned all sales, service and back office support functions to support driving revenue and saving cost. To achieve this I developed a revised multi tiered reward and recognition model to maximise motivation and minimise attrition and shrinkage. A key focus placed value in optimising the customer journey and communication with BPO suppliers and brand partnerships.
  • Misco Uk
    Head Of Direct Sales
    Misco Uk Nov 2004 - Apr 2005
    Wellingborough, England, Gb
    Responsible for both a proactive and reactive sales operation whilst re-engineering all aspects of people, process and technology support within the frontline teams. This meant evaluating the current model against 'Fit for purpose' requirements and implementing a full change management program. I was also responsible for the consolidated integration of the retail and commercial customer facing operations.
  • Woodgate Fulfilment Ltd
    Commercial Director
    Woodgate Fulfilment Ltd Nov 2003 - Apr 2004
    Reporting directly into the chairman of the board, I was responsible for completing a thorough operational review of the full customer journey, whilst clearly identifying dependencies. I was also accountable for reviewing and developing all reseller and third party engagement contracts, to ensure all financial, operational and performance SLA's were fully aligned. A fundamental requirement of this role was to position the business as the supplier of choice to partwork vendors both at point of tender and through BAU review.
  • Three Uk
    Commercial Consultant
    Three Uk Aug 2003 - Nov 2003
    Reading, Berkshire, Gb
    Responsible for a complete operational overhaul which included staff performance, development of the supporting infrastructure, CRM and credit control policies and processes. I identified competencies and implemented an enhancement program which focused on opportunities for development for both internal and outsourced operations in India and Scotland.
  • Axa Uk
    Head Of Sales
    Axa Uk Jan 2003 - Aug 2003
    London, Gb
    Responsible for overall operational management, delivering improvements throughout the UK contact centre structure. These incorporated identifying key benchmarks throughout the customer lifecycle whilst remaining compliant to FSA guidelines. By working with key internal stakeholders, third party interfaces, I was able to exceed expectations within both time and resource constraints.
  • Mci Worldcom (Form. Uunet)
    Head Of Partnerships (Uk)
    Mci Worldcom (Form. Uunet) Jan 2001 - Nov 2002
    Responsible for managing a collaborative sales and service infrastructure of 60 telephony and field based indirect sales professionals, selling into vertical markets. A major requirement to this role was to be instrumental in improving channel performance, pipeline control and credit management. I scrutinised process issues throughout the customer life cycle and highlighted opportunities for development. Relationship and matrix management both internally and externally played a vital role in ensuring both expectations and deliverables were aligned.
  • Mci Worldcom (Form. Uunet)
    Head Of Direct Sales (Emea)
    Mci Worldcom (Form. Uunet) Nov 1999 - Jan 2001
  • Mci Worldcom (Form. Uunet)
    Head Of Direct Sales (Uk)
    Mci Worldcom (Form. Uunet) Oct 1998 - Nov 1999
  • Ionica
    Sales Manager
    Ionica Sep 1997 - Oct 1998
  • Ionica
    Senior Sales Executive
    Ionica Sep 1995 - Sep 1997
  • (Various)
    Fitness Consultant
    (Various) Jan 1993 - Jan 1996
  • Summersides Asc
    Software Sales Executive
    Summersides Asc Jan 1992 - Dec 1992

Simon Dawson Skills

Outsourcing Business Development Strategy Management Change Management Project Management Business Strategy Crm Claims Management Insurance Business Process Improvement Performance Management Relationship Management Procurement Governance Customer Service Program Management Negotiation Operations Management Account Management Stakeholder Management Call Centers Contact Centers Leadership New Business Development Public Speaking Restructuring Team Management Employee Training Strategic Planning Supply Management Back Office Interim Management Troubleshooting Personnel Management Budgets Commercial Development Process Engineering Consultants Contract Negotiation Project Planning Real Estate Development Senior Operations Recruitment/retention Consulting Contact Centre Supplier Management Consultancy Human Resources Management Training And Development

Simon Dawson Education Details

  • Ramsey Abbey School
    Ramsey Abbey School
    Economics And Mathmatics
  • Vocational
    Vocational

Frequently Asked Questions about Simon Dawson

What company does Simon Dawson work for?

Simon Dawson works for Outra

What is Simon Dawson's role at the current company?

Simon Dawson's current role is Chief Revenue Officer (CRO) - Direct Data Services.

What is Simon Dawson's email address?

Simon Dawson's email address is si****@****ncy.com

What schools did Simon Dawson attend?

Simon Dawson attended Ramsey Abbey School, Vocational.

What are some of Simon Dawson's interests?

Simon Dawson has interest in Children.

What skills is Simon Dawson known for?

Simon Dawson has skills like Outsourcing, Business Development, Strategy, Management, Change Management, Project Management, Business Strategy, Crm, Claims Management, Insurance, Business Process Improvement, Performance Management.

Who are Simon Dawson's colleagues?

Simon Dawson's colleagues are Heidy Alves, Ana Pereira, Andre Palomo, Marcos Souza Silva, Aoife Luttrell, Silvestre Neto, Luiz Villa.

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