I run my own freelance writing business.Key activityWriting blog articles for a number of organisations, including casinos, sports news sites and a wellbeing consultancy.My writing covers topics such as football, boxing, US sports, casino games and reviewing online gambling sites.I also manage social media accounts, blogs and web content for a wellbeing firm in Birmingham. This includes writing regular content on stress management and other mental health issues as well as looking at the legal elements of this topic.Responsible for all elements of my business - accounts, marketing and admin.Get in touch to find out how we can work together

Managing and developing the marketing of RoSPA's fleet safety product portfolio and our event management services. Key responsibilities:* Creating relevant and compelling written communications using multiple channels, to attract and retain customers. * Planning, implementing and evaluating a schedule of email campaigns, newsletters and social media campaigns. * Management and creation of content for multiple online marketing channels including the RoSPA Workplace Safety Blog, the RoSPA Workplace Twitter account and the RoSPA LinkedIn page. As well as all webpages within the Fleet and Events areas of the RoSPA website* Writer and editor for RoSPA’s monthly SafetyMatters e-newsletter, which has an audience of circa 10,000 subscribers* Ownership of all areas of event management marketing* Management and delivery of the live social media output at our prestigious RoSPA Awards eventsKey achievements:*Managed the introduction of live chat facilities on the RoSPA website – this included the initial idea sourcing providers, training staff and marketing the channel*Project managed the development and maintenance of our online product catalogue – saving the business circa £20,000 by moving the publication from a print to an online publication*Successfully event managed a sold-out Fleet Safety event for managers. This involved management of the entire event production schedule

To have day to day responsibilities for managing the workplace training and consultancy portfolio. This involves the analysis of the market in terms dimensions, price, quality, purchaser profiles and competitor activity. It also involves developing and implementing marketing plans to support the RoSPA Business Plan revenue budgetsTo plan and implement a schedule of email, direct mail and advertising communicationsTo write effective and targeted copy for emails, e-bulletins, fliers, blog posts, web pages and an annual catalogueTo contribute to relevant social media channels, including the workplace safety blog, twitter feed and Linked In accountTo undertake market research and analysis of clients (by sector, job title etc.) and competitors to inform product and marketing campaign planning. To report findings accordingly. To liaise with the design and print agencies, ensuring high quality on all jobs and timely fulfilment of design briefs, through to print. This includes producing design briefs, writing copy, editing, proof reading, working to deadlines and within budgetsTo ensure health, safety and environmental risks are adequately assessed and controlled in respect of own job role.

Responsible for website development and contentManagement of company social media channelsCo-wrote collection of short stories on Stress Management ("From Stress to Success")Responsible for generating new business for the company by producing marketing materials, attending networking groups and arranging face to face meetings.In charge of all office management duties such as finances and administration.

Coordination of communications across Mortgage Centre of 600 peopleRepresenting the Birmingham Mortgage Centre in UK Manufacturing activityOrganizing charity events across the Mortgage Centre and encouraging staff participation in them.Communication of results of the annual staff YourFeedback survey.Promotion of Group incentive schemes such as the annual Excellence awardsCoordination of focus groups looking at how communications can be improved across the Mortgage CentreAssisting with mortgage processing work such as keying applicationsExcellent understanding of Microsoft Word, PowerPoint and Excel.

Taking ownership of problematic Mortgage cases. Building and maintaining relationships with Sales Managers.Excellent knowledge of all aspects of the mortgage process.Managing relationships with Mortgage Development and Sales ManagersManaging relationship with Your MoveResponsible for running Customer Services Monthly Achiever's awards and RBSelect communications.Strong communication, influencing and team working skills.

NatWest Mortgages DirectCo-ordinating and resolving customer concerns, relating to both policy and service issues at Mortgages Direct.Thorough knowledge and understanding of Mortgage policy.Excellent letter writing, trust building and collaborating skillsResponsible for reducing the number of concerns received into Directs, through the use of writing communications, staff forums and presentations.Maintaining strong relationships with Senior Managers at Directs.