Simon Richards
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Simon Richards Email & Phone Number

Senior Director, Application Operations at Xenial – Cloud Based Restaurant Management Platform at Xenial – Cloud Based Restaurant Management Platform
Location: Matthews, North Carolina, United States 8 work roles 2 schools
1 work email found @xenial.com 1 phone found area 585 LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 100%

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Role
Senior Director, Application Operations at Xenial – Cloud Based Restaurant Management Platform
Location
Matthews, North Carolina, United States
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Simon Richards is listed as Senior Director, Application Operations at Xenial – Cloud Based Restaurant Management Platform at Xenial – Cloud Based Restaurant Management Platform, a with 234 employees, based in Matthews, North Carolina, United States. AeroLeads shows a work email signal at xenial.com, phone signal with area code 585, and a matched LinkedIn profile for Simon Richards.

Simon Richards previously worked as Senior Director, Application Operations at Xenial – Cloud Based Restaurant Management Platform and Director, Application Operations at Xenial, Inc at Xenial – Cloud Based Restaurant And Retail Management Platform. Simon Richards holds Diploma, Computing from The Open University.

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{first}.{last}@xenial.com
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Profile bio

About Simon Richards

Accomplished, driven and committed senior IT professional with 20+ years track record in multiple industries.

Listed skills include T Sql, Database Administration, Ssrs, Ssis, and 45 others.

Current workplace

Simon Richards's current company

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Xenial – Cloud Based Restaurant Management Platform
Xenial – Cloud Based Restaurant Management Platform
Senior Director, Application Operations at Xenial – Cloud Based Restaurant Management Platform
charlotte, north carolina, united states
Website
Employees
234
AeroLeads page
8 roles

Simon Richards work experience

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Director, Application Operations At Xenial, Inc

Xenial – Cloud Based Restaurant And Retail Management Platform

Charlotte, North Carolina Area

Aug 2017 - Sep 2019

Senior Dba & Manager, Application Operations

Charlotte, North Carolina Area

Carrying on my duties as Senior DBA, I took over management of the Engineering Operations team, with responsibility for supporting all of application platforms hosted in AWS. This included 24\7 support rotation, vendor assessment and systems design and implementation. Technologies:SQL Server: 2008 R2, 2012, 2014, 2016Windows: 2008, 2012, 2012 R2MongoDB: 3.2 - 3.4 Community & EnterprisePostgreSQL: 9.4.2, 9.4.4Linux: Ubuntu 14.04 LTSAWS: EC3, S3, Cloudfront, RDS, Redshift, IAM, Cloudwatch

Feb 2016 - Aug 2017

Senior Database Administrator

Charlotte, North Carolina

Responsible for all database technologies companywide (with a primary focus on SQL Server), including new system design, performance troubleshooting, cloud deployment & introducing standards across all platforms.The main focus of the role was to assist in the design of a new platform to replace legacy client server software with a SaaS solution based on AWS. This included the schema design and approval of all SQL scripts before committing to source code, managing a conversion from PostgreSQL to SQL Server. Alongside this, introduced standards across all SQL instances, including a new cloud foot print in AWS. Evaluated, installed and configured MongoDB to support a new data analytics platform.Technologies:SQL Server: 2008 R2, 2012, 2014, 2016Windows: 2008, 2012, 2012 R2MongoDB: 3.2.8 communityPostgreSQL: 9.4.2, 9.4.4Linux: Ubuntu 14.04 LTSAWS: EC3, S3, VPC, Cloudfront, RDS, IAM, Cloudwatch

May 2015 - Feb 2016

Senior Database Administrator

Charlotte, North Carolina Area

Responsible for the availability, monitoring and maintenance of over 100 Test, Development, Quality and Production SQL Server instances, containing over 1500 databases, globally.With a primary focus on performance trouble shooting, system stabilization and introducing standards to all SQL platforms across the SPX domain. Instances range from small site based web applications to globally accessed 24\7 ERP systems. During my time at SPX there was a focus on consolidation of instances into a managed SQL farm to reduce database sprawl across the network, and consolidate license costs.Introduced automated data collection and aggregation of all SQL instance data using .Net web technologies, designed in house, and PowerShell scripting for data collection. This allowed the DBA team to deploy, monitor, catalog and manage every single SQL Server install from a single instance and pro-actively react to imminent problems on remote systems, before users were impacted.Other projects completed at SPX include:Assisted in migration of SharePoint platforms to Azure.Created standard processes and scripts for all aspects of Database management, from Deployment to Decommission.Upgrade of SAP systems to latest SQL versions and application release version.Assisted in Migration of SAP Landscapes from Linux\Oracle to Windows\SQL.Remediation of outdated Win 2003 servers to updated platforms.Centralization and standardization of Database Backup Processes, across SPX.Designing and implementing Disaster Recovery plans for ERP systems.Manage relationships and incident remediation of 3rd party support for SPX Oracle instances.Designed and created standard processes for managing SOX and Vendor audit requests for data.SQL Versions: 2000, 2005, 2008 R2, 2012, 2014Windows: 2000, 2003, 2008, 2012

Aug 2011 - May 2015

Database Administrator

During my time with Hire Right I have been responsible for supporting all national and international production, development and test databases. This includes:24/7 support of production SQL server environmentPerformance troubleshooting across production, development, stage and test instances.Optimizing existing and developing new stored procedures, UDFs.Re-writing existing Access database schemas into normalized relational database schemas.Upgrading production, test and development systems from SQL 2000 to SQL 2005 and 2008.Monitoring and supporting backup procedures for development and production systems.Re-designing and implementing existing schema and development of new schema to meet business needs.Supporting the development team with Query enhancement and optimization.Writing and implementing Disaster Recovery Plans.Experience with VLDB (10Tb + ).Managing SSRS, writing and deploying reports.Implementing SSIS Packages to support business requirements.

Sep 2008 - Aug 2011

Database Administrator/Developer

As a very small company (4 employees when I joined) my role covered all areas of the business including customer support, application design in VB6 and VB script, Network management, and database administration and design on SQL Server 2000/2005. I quickly became one of the lead technical experts in the company dealing with both customers and internal staff for needs analysis and technical troubleshooting mostly on SQL Server but also on Windows server 2003 and Exchange server.DBA responsibilities for over 150 international companies based on a hosted server farm. Responsibilities included performance monitoring, index tuning, query optimisation, backup planning and implementation, user maintenance and writing custom stored procedures to help Network staff monitor database growth and plan for expansion.Tasked with the development of a Back Office/Accounting system for the next generation of the TriSys product. This included the database architecture and implementation, application coding, testing and requirements analysis. The system went onto be used as a time sheet entry system for an international customer inputting 5000+ time sheets weekly and exporting data to a third party payroll system.Tasked with the integration with two third party Payroll and Account packages into the TriSys back office package including liaising between technical contacts and specifying import and export routines and implementing these on customer sites using SSIS, DTS and Stored Procedures and UDFs.Joint responsibility for upgrading TriSys version 6 from SQL 2000 to SQL 2005 on Version 7 and looking at upgrading to SQL 2008 for the next release of TriSys.Writing specific data conversions from flat file formats, Relational database systems and proprietary data stores into a SQL Server database. This includes the initial conversion, customer QA and feedback, second stage conversions and live conversions.

Oct 2004 - Jul 2008

Database Administrator/Developer/Help Desk Support

Cambridge Education

My work at Cambridge Education was mostly based around DB support/programming and the joint responsibility of help desk support, including:• User support• Database maintenance and development• Network maintenance and troubleshooting • MS Exchange maintenance and development • NT4/2000/2003 server administration In my role as a database administrator I had a number of duties. I was jointly responsible for the maintenance and development of 6 databases based on SQL server 7.0, including user access planning, security, backups, data migration and designing 8 MS Access front ends. I was also responsible for regulating business rules through the use of Stored Procedures and Triggers and I provide regular data extracts to several large government bodies.My main responsibilities as database developer were the design, implementation, coding and development of several in-house front end applications within the Mott McDonald Group using VB6 and VB.Net, this includes writing new functions, GUI design and implementation and Module programming.Projects included: the requirements analysis, specification, coding and implementation of two companywide VB6 applications including a national event booking database and a project management application for a government funded teacher training initiative.

Aug 2000 - Oct 2004
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2 education records

Simon Richards education

Diploma, Computing

M206: Object Oriented Programming M301: Software Design & Implementation M263: Building blocks of software T171: Computing and the Net.

FAQ

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What company does Simon Richards work for?

Simon Richards works for Xenial – Cloud Based Restaurant Management Platform.

What is Simon Richards's role at Xenial – Cloud Based Restaurant Management Platform?

Simon Richards is listed as Senior Director, Application Operations at Xenial – Cloud Based Restaurant Management Platform at Xenial – Cloud Based Restaurant Management Platform.

What is Simon Richards's email address?

AeroLeads has found 1 work email signal at @xenial.com for Simon Richards at Xenial – Cloud Based Restaurant Management Platform.

What is Simon Richards's phone number?

AeroLeads has found 1 phone signal(s) with area code 585 for Simon Richards at Xenial – Cloud Based Restaurant Management Platform.

Where is Simon Richards based?

Simon Richards is based in Matthews, North Carolina, United States while working with Xenial – Cloud Based Restaurant Management Platform.

What companies has Simon Richards worked for?

Simon Richards has worked for Xenial – Cloud Based Restaurant Management Platform, Xenial – Cloud Based Restaurant And Retail Management Platform, Heartland Payment Systems, Spx Corporation, and Hireright.

Who are Simon Richards's colleagues at Xenial – Cloud Based Restaurant Management Platform?

Simon Richards's colleagues at Xenial – Cloud Based Restaurant Management Platform include Donna Clay, Klark Bietsch, Hanieel Rodriguez, David Corton, and Viktor Szabo.

How can I contact Simon Richards?

You can use AeroLeads to view verified contact signals for Simon Richards at Xenial – Cloud Based Restaurant Management Platform, including work email, phone, and LinkedIn data when available.

What schools did Simon Richards attend?

Simon Richards holds Diploma, Computing from The Open University.

What skills is Simon Richards known for?

Simon Richards is listed with skills including T Sql, Database Administration, Ssrs, Ssis, Log Shipping, Mirroring, Clustering, and Disaster Recovery.

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