Simon Dring work email
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Simon Dring personal email
Expert at driving growth in the tech and SaaS sectors.Right now, laser-focused on making Mention Me the best referral platform on the planet and revolutionising the entire marketing industry to make sure driving customer advocacy is the be all and end all for everyone.
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Chief Operating OfficerKyndLondon, Gb -
Chief Operating OfficerMention Me Nov 2021 - PresentLondon, London, GbAs COO my role included the following: - Strategy definition and execution, including the implementation of 4DX across the organisation - Running the annual planning cycle to co-ordinate the work of the entire business - Executing a “pricing pivot” to migrate 400 client accounts from a rolling, monthly CPA based model to annual platform fees - Defining and implementing operational SLAs across the post-sales processes - Being the executive sponsor on strategically important accounts, both pre- and post-sale - Implementing Mention Me’s centralised data warehouse and building out the analytics capability - Running customer ops, rev ops and facilities management. -
Director Of OperationsMention Me Jan 2021 - Nov 2021London, London, Gb
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Head Of Client SuccessMention Me Nov 2014 - Jan 2021London, London, GbMention Me provides its clients with world class Refer a Friend programmes through an award-winning SaaS platform.I was the first employee to join the two founders and have been central to the successful growth of the business. As Head of Client Success my achievements included: - Working directly with many, many clients across a wide range of sectors and scales - Establishing, growing and running the Client Success team, from a single solo operator to a team of 25 - As part of the growth phase putting in place ever-increasing structure and process in the name of improved client experience and increasing efficiency, including: - Restructuring the team to split into three separate functions - operations, onboarding and customer success - Formalising the service level model and segmenting the team accordingly - Implementing a centralised CS management tool and training the team to use it - Hosting and compering the annual Mention Me client event, with over 250 attendees
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Managing ConsultantPa Consulting Group Mar 1997 - Oct 2014London, London, GbMy role encompassed business development, sales, client project delivery and numerous other responsibilities. Achievements included: - The creation of new digital propositions to take to market around wearable technology, data and analytics and technology driven innovation - Managing PA’s partnership with Google UK, covering joint marketing and sales opportunities and working closely with the Google team in the UK - Speaking at numerous events on the topics of data analysis, innovation and the implications of wearable technologies - Line management for junior consultants - Running PA’s offshore delivery function - a team of 25 software developers and testers based in Bangalore, India - The creation and delivery of training courses covering successful commercial practices in assignment delivery and new joiner induction - Designing and helping run a national competition to encourage school children to use the Raspberry Pi -
Project ManagerInvestment Management Company` 2008 - 2009I ran a project to deliver an internal workflow and reporting portal for this small but very successful investment management company. With a combined onshore and offshore team we implemented a reporting platform that gave the CFO a near real-time view of his entire investment portfolio weighted according to the performance of the underlying borrowing companies, an enormous step forward.
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Project ManagerAegate 2005 - 2008Melbourn, Herts, GbI helped launch this venture by building the core technology. I took charge of setting up and running a project to deliver a high performance, high volume, secure, scaleable and resilient online database to deliver anti-illicit trade services to pharmacists. Once the platform had successfully launched I managed the transition of knowledge and responsibility to the nascent Aegate business as it grew. I still provide occasional consulting support. -
VariousCapital Market Clearing Company 1998 - 2008Over a ten year period I took on various roles at this venerable City Institution. Amongst my successes were running the development team to recover a failed project and make sure it delivered by an immovable deadline, conducting a review of two similar systems to make recommendations to the CEO and CTO, and establishing and running a new solution design function to oversee all software delivery.
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Workstream LeadGlobal Insurance Broker 2003 - 2005As part of a major operational transformation programme, I ran several different workstreams during the nearly two year period I spent with this client. I started out helping with programme definition by running a piloting team building demonstrators, and then transitioned into leading a workstream delivering common technical components for use by the various delivery streams.My team was able to assure a common look and feel across the disparate applications delivered in the programme.
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Project ManagerUk Retail Banking Company 2001 - 2002I lead a ten person development team to help this client recover a failed project to implement their on-line account servicing system. Starting from scratch within six months we managed to launch the first UK real-time credit card application decisioning system.
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Development Team LeaderSecuricor Esolutions 2000 - 2001I ran the software development team for the lovely dot com start-up SafeDoor, part of a Securicor venture. I did hands on team leading all the way from piloting various concepts through to launching a full operational website and the associated business.Great fun.
Simon Dring Skills
Simon Dring Education Details
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University Of CambridgeNatural Sciences
Frequently Asked Questions about Simon Dring
What company does Simon Dring work for?
Simon Dring works for Kynd
What is Simon Dring's role at the current company?
Simon Dring's current role is Chief Operating Officer.
What is Simon Dring's email address?
Simon Dring's email address is si****@****ing.com
What schools did Simon Dring attend?
Simon Dring attended University Of Cambridge.
What are some of Simon Dring's interests?
Simon Dring has interest in Social Services.
What skills is Simon Dring known for?
Simon Dring has skills like Program Management, Agile Methodologies, Stakeholder Management, Business Transformation, Start Ups, Management, Software Development, Team Leadership, Start Up Ventures, Ventures, Customer Success, Client Success.
Who are Simon Dring's colleagues?
Simon Dring's colleagues are Ricardo Moreira, Konstantina M., Sebastian Andreose, Jade Triggs, Pontus Bergmark, George Gomes, Sodiq Balogun.
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