Simone Alcorn Email & Phone Number

Largo, Md

-Oversee and manage student grades and the academic progress process for United States, Europe, and Asia campuses.-Facilitate and conduct training internally and overseas with Europe and Asia campuses.-Improve communication and knowledge between unit and other departments by creating and conducting QA reviews, creating job aids, and preparing stakeholder reports.-Serve as lead and Subject Matter Expert (SME) on facilitating sessions to discuss areas of process improvement.-Enhance the efficiency and accuracy by partnering with Senior Business Analysts on the creation, development, implementation and modifications of the workflow in PeopleSoft.-Serve as liaison between the technical team and user to ensure needs are met by documenting requirement specifications and completing user acceptance testing.

Largo, Md

-Assisted with identification of issues, problems, and procedures to aid with the enhancement of student/customer experiences.-Served as primary point of contact working with stakeholders to understand systems, processes, and business needs.-Assisted in improving processing time by collaborating with upper-level management to implement workflow distribution.-Partnered with developers to automate manual processes, saving time and decreasing errors. -Involved in various PeopleSoft implementation tasks including change requests, specification reviews, and testing.

Largo, Md

- Administer entrance and placement exams for prospective students- Process registration and maintain student academic records- Maintain working relationships with parents and students

Master Of Science - Ms, Project Management

Master Of Business Administration (Mba), Master Of Business Administration

- MBA Fundamentals - The Manager in Organizations and Society - Managing People and Groups in the Global Workplace - The Economics.

B.S, Music Business With A Concentration In Vocal Performance

Activities and Societies: - Alpha Kappa Alpha Sorority, Inc - Winston-Salem State University Choral Department - The National Society.

 Diploma