Simone B. Email & Phone Number

Clichy, Île-De-France, France

Courbevoie

Total revenue 20M USD- Globally lead, orchestrate and manage the regional account teams- Maintain Strategic Development Plan, maximise revenues and increase footprint- Negotiate offers and ensure customer relationship follow-up- Develop internal cross-functional partnership where required- Track global and local revenue, ordering and billing escalations- Customer pricing and escalations for US and EMEA accounts- Regular customer facing meeting (RFP's and other offerings of new services)

Courbevoie

- Manage, develop customer relationships amongst the allocated accounts to the GAD's- Manage the creation of contract and processes for new services- Participation in negotaition of offers and ensure customer relationship follow up- Develop internal cross-functional partnership- Order processing and management of site roll outs and deployment- Track global ordering and billing escalations, RFP submissions and preparation

Courbevoie

- Coached and supported a team of 5 Field Service Managers responsible for the provisioning of orders after contract signature- Developed and maintained relationships with internal and external customers to effectively expedite action plans to resolve outstanding AR issues- Implemented weekly reporting to track orders and manage disputes to ensure service level targets were met- Conducted appraisal reviews and performance improvement plans- Mentored the team to improve their job skills and knowledge through weekly team meetings, establishing a required training curriculum, and shared learning sessions

Louviers

Louviers

Suresnes