Always opened to new challenges, if i could be interesting for you, don't hesitate, contact me!MAIN SKILLS AND SPECIALIZATIONS:1) HR coordination and team working;2) Customer Service Management: - processes; - targets (parts, sold hours, GP) achieving; - KPIs analysis; - planning; - ability to "speak" at different organisational levels/different industry levels; - capability to work under pressure; - relationships with suppliers; - customer satisfaction/CRM;3) Used Cars Business Management:- goals achieving (purchase & sales);- pricing and profit policies;- budget construction and forecasting;- market analysis (local, national, inter/intra brand);- digital management & experiencial marketing.4) Training and coaching;5) "Lean" and "Continuous Improvement";6) Automotive aftermarket.6) Flexibility and self organization.