With over 23 years of experience in the travel industry, working in both travel agencies and airlines, I’ve gained a deep understanding of the business, sharpened my communication and analytical skills, and cultivated cultural insights through extensive travel. My expertise spans sales, customer relationship management, and strategic planning, with a proven ability to use data analysis and CRM tools to drive results. I'm also skilled in negotiation, fostering strong partnerships, and ensuring customer satisfaction. Passionate about delivering exceptional travel experiences, I thrive in dynamic environments and am always looking to create meaningful connections that add value for both clients and teams.