Simone Braam Email & Phone Number

With over 8 years of experience in the banking industry, I am a passionate and driven Operational System Support Team Lead at Capitec, one of the largest and most innovative banks in South Africa. I am in the process of completing a Bachelor of Commerce degree in Business Management and have a certificate in Interpersonal Psychology, as well as skills in Amazon Connect, analytical skills, and training facilitation. My core competencies include system support, monitoring, troubleshooting, incident management, and team leadership. I am dedicated to ensuring the optimal performance and availability of the bank's systems and platforms, as well as providing excellent service to internal and external stakeholders. I enjoy working with a diverse and talented team of specialists, and collaborating with other teams and departments to deliver effective and efficient solutions. My goal is to continuously learn, grow, and contribute to the bank's mission of simplifying banking and empowering people.

Listed skills include Customer Service, Change Management, Team Leadership, Microsoft Office, and 8 others.