-Online communication with the company's customers by chat;-Troubleshooting and solving technical problems for SiteGround's customers;-Knowledgeable assistance to customers with their website maintenance;-Studying consumers' demand and products on the market, which fall among the field of SiteGround's business operations;-Ensure that the information related to the company's operation is properly saved and kept;-Treating the information to which I had access while performing my work as strictly confidential;-Performance of other specific tasks assigned by the managers of the department and the company.

The keys responsibilities include:- Helping agents from all language markets for Airbnb CustomerServices to solve complicated issues;- Supervisor role when users require supervisor contact;- Connecting teams from different language markets in order to solveissues related to language barrier for users and agents; -Providing connection between agents and other department andvice versa.Receive and handle calls, emails, text messages from users;-Answer users questions about the platform;-Address user complaints to another departments;-Provide guidelines for the platform use;-Educate user about platform rules;-Find a solution to conflict situations;-Report of the system issues to the technical department;-Dispute mediation between users and problem solving;-Make decisions regarding refund and compensation for the user.

The keys responsibilities include:-Organize and supervise volunteers’ activities in order to respect the indicators of projects.-Work with official documents (follow all projects bureaucracy, relations with international partners and local partners, prepare reports for National Agency).-Building and managing web sites and social media.-Responsible for communication and correspondence with international and local partners.

-Supported volunteers’ integration in the local community.-Help volunteers in conflict situations, healthy and in daily problems.-Role of the mediator between volunteers and association.

The keys responsibilities included:-Took part to decisional process (from purpose part to deliberating part in council resolutions).-Manage the physical and financial resources in my field of competence.-Manage public relations with citizen and user.

The key responsibility include:-Arrange the room for lunch and dinner service.-Manage the reservations.-Service and cleaning job.-Manage warehouse.