Simone Evers Email and Phone Number

- 14 erhvervsassurandører i reference - Ledelse, udvikling og motivation- Nysalg til SME (small/medium erhverv 0-20 ansatte)- Performance management- Implementering og eksekvering af strategier- Strategiske partnerskaber- Kunderejse og fastholdelse- Procesoptimering og forretningsudvikling i salgsorganisationen

- Supporting the B2B sales organization - 5 Employees - CX programs / NPS- Customer Loyalty Programs- Project management - Performance management

In this role, I acted as a dynamic leader, business manager, influencer and brand ambassador. I was responsible for the sales performance, customer experience, quality and advocacy in several of Apple Shops in Denmark. In this role, I analysed markets and identified opportunities to optimise and grow the Apple business. Furthermore, I educated and influenced a team of partner employees focused on sales, customer experiences, operations, and merchandising of the Apple Shops. Key competencies within sales B2C, customer service and building and maintaining relationships with customers and external stakeholders.

I was part of a Project Team working across Western Europe. The objective was to learn from and leverage the lived experiences of the Field Sales Teams to ensure that the resources provided to them - and all the teams who work with them - fulfilled Apple’s commitment of fostering an inclusive culture that brings everybody in. The role as I&D country representative was to connect with Field Sales Managers and country teams to keep them informed about the initiative, and to listen to them. I had to represent the opinions and inputs from the Danish Field Sales Teams, and share ideas and perspectives to the project team. I was also part of presenting the results of the project for all Country Managers, and presenting for the Western Europe Leadership team.