Simone Gardner Email & Phone Number

Mellor

• Customer facing sales and gaining new business, supporting all sales teams and a customer base of 2,000 • Complete restructure, design and negotiations for the company Wines & Spirits portfolio, delivering a more useful sales and educational tool, with a current profit increase of 58% p.a.• Re-design, collation and costing for the company wine lists, providing a current saving of 45%• Formulated consumer-sales plan, to highlight current product supply demands • Introduction, development and presentation of the company training course, to customers and sales teams• Concept, plan and implementation of the company customer deals brochure and negotiation with suppliers, resulting in a current annual 55% increase in profit• Instigated the new product sales-tools, presented to all sales teams to provide a more effective business impact with customers• Work closely with other departments to achieve business improvements and rationale• Regular participation in supplier, customer, management and team meetings • Devised a wide range of cost and time effective modules, spreadsheets and training manuals

• Management of a 4 team customer service operation• Collation and supply of all customers’ orders, queries, delivery notes, invoices and credits • Ordered and replenished stock and installed a high level of waste and rotation control • Actively set-up and prepared the monitoring of regular sales/budget reports • Supervised the relocation of the entire operation within the business• House-keeping and health & safety regulation

North West

• Branch Manager in a fast paced Retail Off-Licence with a team of 7, duties inclusive of all employee administrations• Floating Coaching Manager of the other 5 local branches • Customer care, service and sales – consistently exceeding sales targets• Ordering of all stock and waste/rotation control, regular supplier stock/order meetings • Promotional activities and full merchandising of the branch• Cash and banking management, house-keeping and health & safety regulation• Successfully trained as a Tutor Manager for the North West regional branches, trouble-shooting in all areas including; Training, recruitment, promotional sales, budgets, major merchandising revamps and security • In 2000 was appointed the role of North Area Business Manager

Accrington/Nelson

• Computer Operator/customer help-desk, working with sales, service and distribution• Promoted to Sales Ledger Clerk after 12 months • Instigated the need for a more pro-active promotional in-house approach, resulting in a secondary role as Merchandiser/Promotions team leader of 4 • When location move occurred, was promoted to Broad-Sheet News Manager• Had the top waste control figures in the North West for a successive 3 year period

Accrington

Accrington

Btec Art & Design

Education record