Simone Grey-Malcolm Email & Phone Number

Conduct internal audits to research and resolve issues with return and refund checks, determining the appropriate department for their distribution.Contact carriers or agents to obtain current payment or policy status.Communicate effectively with clients and internal teams about check resolutions.Follow up and resolve outstanding checks, updating the client system as neededMail checks to correct address if appropriate and client for deposit to escrowExpedited payments to carriers to prevent policy cancellation

Troy, Michigan, United States

Conduct internal audits to research and resolve issues with return and refund checks, determining the appropriate department for their distribution.Contact carriers or agents to obtain current payment or policy status.Communicate effectively with clients and internal teams about check resolutions.•Follow up and resolve outstanding checks, updating the client system as neededMail checks to correct address if appropriate and client for deposit to escrowExpedite payments to carriers to prevent policy cancellation

Move goods from receiving area throughout the store to ensure it is properly stocked and ready for business every day.Provide assistance to customers by directing them to store departments or merchandise, and answering customer questions on products.

Interview clients and review financial records such as payroll records (W2), 1099 INT, 1099 RInput data from financial records into tax return software and file tax returns with the IRS, state and local government entities

Successfully provided support services to over 200 Registered Nurses in Jamaica and the Caribbean on behalf of Medpro Healthcare Staffing (Florida, USA).Provided strategic tax advice to small and medium enterprises, resulting in timely tax filings and reduction in penalties & interests.

Conducted comprehensive field audits and investigations of medium and large-sized enterprises, determining tax liabilities for Income Tax, Payroll taxes & VAT.Implemented effective interview and audit techniques to glean necessary information and evidence from taxpayers.Prepared detailed reports and communicated findings to taxpayers or their representatives.

Certificate, Itc 2023

Bachelor, Business Administration (Hons.) Management

Certificate, Revenue Agent

Diploma, Business Administration (Accounting)