Simone Kendle work email
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Simone Kendle personal email
I am an ambitious, positive change agent committed to creating a results-driven, inclusive environment wherever I am. I spent over 8 years building expertise in understanding customer experiences and needs through various process improvement, sales coaching, and customer insights analysis roles at Capital One. While growing my career there, I simultaneously launched and ran a hair extensions company benefitting women battling cancer, as well as a social media educational platform for influencers to organically grow their platforms.These experiences pushed me to focus on Marketing, Entrepreneurship & Innovation during my MBA at The Wharton School. As a mother to my gregarious 7-year-old, Kaia, I am ready to show the next generation of girl bosses that it’s finally time to take control of the markets we engage in, and put our communities' needs at the center of the next industry-disrupting innovation.This blend of strategic insight, client centricity, and practical application equips me to steer Wove toward new heights in the jewelry industry.
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Chief Executive OfficerWove Oct 2023 - PresentLancaster, Pa, UsWove is the sole online custom jewelry company that enables couples to create an exact replica of their custom engagement ring and fine jewelry pieces before purchasing, ensuring every final product is a flawless realization of their client’s vision. -
Co-Founder & Chief Marketing OfficerParfait May 2021 - Oct 2023New York, Ny, UsParfait is the first company to use AI and facial recognition to address and serve the needs of wig wearers while combating AI biases in tech. A direct-to-consumer wig customization platform equipped to accurately assess, virtually size, and match lace to users’ skin tone, our mission is to create beauty experiences, with technology, that truly recognize and prioritize all people. -
Co-Founder To AdvisorLife Is Content Mar 2019 - Dec 2021Educational platform that teaches Social Media Influencers to curate content, form partnerships with leading brands, and use analytics to maximize audience engagement- Led marketing and student engagement strategy across digital platforms; leading to over 1,000 prospective student sign-ups and 6.8K active Instagram followers in first 6months of launching.- Managed vendor relationships and brand partnerships to expand brand awareness and optimize efficacy of educational content offered.
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FounderVenita Hair Boutique Oct 2013 - Aug 2019Hair Extension Company providing high quality products while using a portion of profits to donate full lace wigs to women battling cancer through partnership with Circle of Cancer Care (Non-Profit)-Operated effective vendor management, utilized digital marketing platforms with 17.2k followers on Instagram, and managed all customer communication.-Actively partnered with Circle of Cancer Care to offer timely delivery of donations, including wigs and seasonal cash donations.
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Consumer Insights, Cx Analyst & Internal Consultant (Principal Associate To Manager)Capital One Apr 2017 - Jun 2019Mclean, Va, UsI analyzed customer experiences offered in the Bank based on customer feedback, engagement, and transaction data. I specialized in NPS (Net Promoter Score) analysis, along with curating customer stories to humanize our business strategy while pinpointing opportunities for business partners to prioritize.I routinely utilized Tableau to display engaging customer insights that were shared across the Bank Leadership team.I managed our consulting request process, consulting with various Product & Marketing teams to ensure our customer's voice remained at the fore-front of decision making.I was also responsible for maintaining our Text Analytics Model, which identified key themes customers shared with us with minimal manual effort. -
Customer Service And Solutions Coach (Senior Associate)Capital One Oct 2014 - Apr 2017Mclean, Va, UsMotivate, develop, and guide associates in a competitive performance environment. Engaging associates on both personal and professional levels, with their career goals at the fore-front. I also am responsible for continuously improving the business from an associate, shareholder, and customer perspective. Consistently thinking critically from every aspect to ensure each associate is genuine in their approach to understand the customer’s lifestyle while increasing our shareholder value and corporate reputation. -
Process Manager (Intern To Associate)Capital One Jun 2011 - Oct 2014Mclean, Va, UsINROADS Internship, converted to full-time.Created, modified , and monitored policy and procedures which impacted over 1,000 bank associates. This included assessing risk of process change, cost implications, and developing effective associate readiness implementation plans.
Simone Kendle Skills
Simone Kendle Education Details
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The Wharton SchoolMarketing -
University Of North TexasOperations And Supply Chain Management
Frequently Asked Questions about Simone Kendle
What company does Simone Kendle work for?
Simone Kendle works for Wove
What is Simone Kendle's role at the current company?
Simone Kendle's current role is CEO at Wove.
What is Simone Kendle's email address?
Simone Kendle's email address is si****@****one.com
What schools did Simone Kendle attend?
Simone Kendle attended The Wharton School, University Of North Texas.
What skills is Simone Kendle known for?
Simone Kendle has skills like Leadership, Microsoft Office, Customer Service, Public Speaking, Time Management, Management, Training, Powerpoint, Change Management, Social Media, Microsoft Word, Team Building.
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