- Conduct staff performance reviews- Manage customer expectations and troubleshoot reasonable substitutions- Process up to 15 orders in a 30 minute rush- Developed new drink recipes for seasonal menus

- Organize and extract details for incoming projects into company database- Manage client needs and expectations while also maintaining productivity with day-to-day tasks- Provide status updates to Client Manager about 10 - 15 engineering reports daily- Integral member of second highest earning team

- Provided technical expertise and thorough knowledge of all merchandise and equipment- Built new client relationships with exceptional customer service- Highest member acquisitions- Collaborated with management on product marketing and visual merchandising

- Operated pasteurizer machine to produce ice cream bases daily- Collected and reviewed pasteurization data for USDA approval daily- Coordinated and appointed work duties to a team of six colleagues- Worked with front-of-house manager to meet customer dietary and allergen restrictions to ensure a safe and quality dining experience.