Simone Locci Email & Phone Number

Rome

- B2G Sales & Business Development, target customers: Universities, Educational Institutes, Private Schools, Foundations, Government Agencies, Public Participations);- Consulting on technology supply design requests through the Public Administration Market and Tenders;- Participation in Education world events (Didacta Fair, National Association of Public Managers, International Mediterranean Exchange, Training Sessions with Apple Professional Learning Specialists in Institutes)- B2G Account Management in all phases: lead conversion, negotiation, order closing, up to the organisation of the various phases with final testing of the project.- Planning and provision of technological services with Universities (including the University of Cassino, La Sapienza University of Rome), Public Institutions and Higher Education Institutes and Comprehensive Institutes, (IIS De Sanctis Rome, IC Zagarolo, Liceo Da Vinci Sora, IIS Paciolo Bracciano )- Support National Recovery and Resilience Plan Action 1 and Action 2 funds for public education;

Rome

- Sales consultant for EF Rome regarding language courses abroad for university students, teachers, professionals and adults. - Support in the before and after booking phase, identification of the best proposals in line with the client's needs - Training of new recruits and support in the growth of the EF Roma team - IT contact person and setting up of workstations in the Rome office - Salesforce, Dialpad, Poseidon, Office Suite most used software- Top Seller 2021/2022 , Annual goal reached - Attend EF Top Seller Summit 2022 - Problem solving/complaints - Constant liaison with foreign EF schools - Management of online marketing events (direct Instagram channel EfItalia, EduX) and in person ( attendance at universities/trade fairs in the Rome area )

Florence, Italy

- Client management during research, planning, purchasing and assistance on individual language training courses; - Promotion of online and on-site international language courses for individuals; - Maintaining sales contacts with the major providers and international suppliers - Producing and sending quotes to the client - Customer Care before and after booking with the client - Translations from English to Italian and vice versa. - Filing of documentation, customer files. - Customer assistance by telephone and email - Programmes and refresher courses (Teacher's Training) for high school teachers - Coordination with the Technical Director on flight planning and organisation- Organisation of programmes and activities abroad and online for individuals and groups - Flight operations, documentation, enrolment, organisation of transfers from Italian airports - Tenders for study and school educational trips

Rome

- Management and coordination of Carta del Docente course projects, study holidays abroad programmes for different targets- INPS project management of courses abroad with the Summer Inpsieme 2018 programme for the Rome office (programmes, flight operations, airport assistance, enrolment paperwork and INPS documentation)- Planning work phases to achieve seasonal objectives- Definition of dates, destinations, centres, programme, extra activities, insurance coverage, overall costs, flights from Rome/Milan, airport transfers, prices to the client, timing and methods for enrolment;- Production of texts, translations, graphics, layout and dispatch of catalogues for promotional purposes- Promotion of programmes with accompanying persons, families and participants through the organisation of meetings, periodic discount campaigns, follow-up of interested parties- Management of enrolment down payments, deposits and balances with language centres, coordination and maintenance of relations with foreign providers, organisation of airport assistants, problem solving with airline ticketing, activities, payment reminders and balances within deadlines- Using Shoolia CRM to organise groups and bookings, customer data entry, flight operations.- Organisation and preparation of material for group leaders- Customer Care from the pre-registration phase until return to Italy- Quotations for individuals and customised activities

London, Uk

- Research, selection and customer management in the pre- and post-sales phases with regard to language study trips to the UK and Ireland- Maintaining business relationships with key partners/suppliers (English schools, cultural associations/museums, tour guides, travel agencies)- Designing all phases of the travel experience for groups of up to 150 people: travel documentation, visas, family lists, organisation of transfers and additional activities to the travel experience, accommodation management, relations with partners, hotels and host families, events, etc. - Creating and sending quotations, invoices, payment management- Organising email marketing campaigns (through Mailchimp platform): defining targets, devising promotional messages, follow-up management and customer care until contract signing- Post-booking customer service with the end customer- Tenders for the supply of language courses and educational trips for upper secondary schools- Identification of new partners and market trends through participation in trade fairs (StudyWorld 2016)

London, Uk

- Identifying potential products and labels sensitive to the company's target clientele - Representing the company at B2B wine tastings organised by distributors in the UK (London);- Copywriting (reviews and newsletters published on the company's blog and social media)- Management of the company's product inventory on digital distribution channels (Amazon Italy & Japan)- Order management from Italian customers: calls, emails, packing, shipping- Customer Service with Italian customers; - Store responsible in Chelsea (UK)

London, Uk

- First work experience in a foreign context- Cashier management- Customer relationship management - Customer Communication Initiatives

- Project for the Municipality of Turin concerning a statistical survey on sport played by young people in Turin's secondary schools, promoted by the Department of Sport and Youth Policies for the Turin European Capital of Sport 2015 initiative- Coordination of activities for the development of a survey for students- Meetings and management of external communication with school headmasters and teachers, project collaborators- Data analysis and creation of the final report "Statistics in Sport"

Post Graduate In Public And Political Communication - Destination Marketing, Comunicazione Pubblica E Politica

Tesi di Tourism Marketing Communication su un progetto di marketing turistico per la Provincia di Carbonia Iglesias

Wset Level 2 Passed With Distinction, Wine Steward/Sommelier, 90

Abilitazione Esercizio Attività Di Commercio E Somministrazione Al Pubblico Di Alimenti E Bevande, 120 Ore

Corso Di Formazione Per Datori Di Lavoro Su Igiene E Sicurezza Nei Luoghi Di Lavoro

Lettere, Discipline Umanistiche Per L'Informazione

Literature Journalism Communication History Linguistics

Un'Impresa Da Laureati...Mettiti In Gioco!, Koro Meu., Secondo Premio

Business planning Public Speaking

Procedure Di Autocontrollo E Sicurezza, Sistema Di Analisi Dei Rischi E Controllo Dei Punti Critici

Top Seller 2022

Top seller 2021/2022