Simone Manikram Email & Phone Number

Durban, Kzn, Za

South Africa

South Africa

• Creating and planning Schedules for the Studio• Ensuring deadlines are being met at each stage of jobs and projects and checking that resources are sticking to estimate job hours.• Scheduling work equally.• Negotiating deadlines with Client Services.• Working daily platforms such as Figma, Wrike and Chase. • Basically, managing the flow of work from start to finish• Daily Status Meetings/Schedules sent out•Checking artwork before it goes to Clients… Show more • Creating and planning Schedules for the Studio• Ensuring deadlines are being met at each stage of jobs and projects and checking that resources are sticking to estimate job hours.• Scheduling work equally.• Negotiating deadlines with Client Services.• Working daily platforms such as Figma, Wrike and Chase. • Basically, managing the flow of work from start to finish• Daily Status Meetings/Schedules sent out•Checking artwork before it goes to Clients Service.•Creating training material.•Training new employees on the systems and onboarding on brands, the company's CI and the processes Show less

Durban Area, South Africa

Account Manager Role:• Manage the briefs from inception coming in from the Shopper Marketing side to completion. (Print, Digital, Social, Point-of-sale, etc.)• Create CE’s and negotiate budgets and deadlines with clients.• Set up meetings with Clients to get a better understanding of their requirements.• Set meetings with the design team, copywriter, and strategist for a briefing session• Manage designers, give input/approval on artwork design before going to client for… Show more Account Manager Role:• Manage the briefs from inception coming in from the Shopper Marketing side to completion. (Print, Digital, Social, Point-of-sale, etc.)• Create CE’s and negotiate budgets and deadlines with clients.• Set up meetings with Clients to get a better understanding of their requirements.• Set meetings with the design team, copywriter, and strategist for a briefing session• Manage designers, give input/approval on artwork design before going to client for final approval.• Take responsibility and accountability of all jobs• Ensuring deadlines are being met at each stage of jobs and projects and checking that resources are sticking to estimate job hours.• Manage the external and internal stakeholder’s expectations of deadlines and artwork requirements.• Liaise with Printers/retailers for specifications and works map for specific jobs.• Liaise with other agencies involved on projects.• Collaborate with other agencies for Print, Distribution, and Point of Sale and files.• Have a great understanding and exposure of FMCG brands (Shield, OMO, Pond’s, Vaseline, Sunlight etc.)• Assisting with Brand briefs (Trade Presenters, Pack Reveals)• Present Ideas and suggestions to clients.• Attention to detail. Traffic Manager Role:• Creating and planning Schedules for Designers, copywriters, Community Managers, Strategist and the eComm team.• Ensuring deadlines are being met at each stage of jobs and projects and checking that resources are sticking to estimate job hours.• Scheduling work equally.• Negotiating deadlines with Client Services.• Working daily on the OMG platform to track hours, time, jobs and tasks.• Basically, managing the flow of work from start to finish• Daily Status Meetings/Schedules sent out. Show less

Durban Area, South Africa

• Trafficking the Creative, SEO, Development and Media departments• Creating and planning Schedules• Ensuring deadlines are being met at each stage of jobs and projects and checking that resources are sticking to estimate job hours• Scheduling work equally• Negotiating deadlines with Client Services• Responsible for Brainstorm sessions and status meetings• Keeping track of all jobs entering and leaving the system• Responsible for Forecast Planning• Ensure that… Show more • Trafficking the Creative, SEO, Development and Media departments• Creating and planning Schedules• Ensuring deadlines are being met at each stage of jobs and projects and checking that resources are sticking to estimate job hours• Scheduling work equally• Negotiating deadlines with Client Services• Responsible for Brainstorm sessions and status meetings• Keeping track of all jobs entering and leaving the system• Responsible for Forecast Planning• Ensure that briefs received are clear and has sufficient information to complete the job• Constantly giving feedback to Client Service as to where jobs are sitting at each level• Working daily on Magnetic to track hours, time, jobs and tasks• Pulling reports of magnetic to ensure everything is in order within the agency (Jobs)• Training new employees on Magnetic• Assisting with Development Project Management work• Basically, managing the flow of work from start to finish• Part of the Social Club• Assisted with Godrej Data Listening Reports (analyzing and collecting Data) Show less

Durban Area, South Africa

• Restore the service to the customer as quickly as possible, often through a work around or temporary fixes, rather than through trying to find a permanent solution • Define Incident and Service request classification Schemes• Record, Classify and prioritize requests and incidents• Verify, approve and fulfil service requests• Investigate, diagnose and allocate incidents• Resolve and recover from incidents• Close service requests and incidents• Track status and… Show more • Restore the service to the customer as quickly as possible, often through a work around or temporary fixes, rather than through trying to find a permanent solution • Define Incident and Service request classification Schemes• Record, Classify and prioritize requests and incidents• Verify, approve and fulfil service requests• Investigate, diagnose and allocate incidents• Resolve and recover from incidents• Close service requests and incidents• Track status and produce reports• Resolve incidents as quickly as possible to minimize impact to business• Maintain quality IT services• Maintain customer satisfaction with IT Services• Increase visibility and communication of incidents to business staff• Ensure that the standard methods and procedures are used for efficient and prompt response, analysis, documentation and reporting of incidents to maintain business confidence in IT Capabilities Show less

Durban Area, South Africa

• Following up on outstanding calls• Updating calls and users• Assisting I rate clients• Provide user support and customer service on company-supported computer applications and platforms. Troubleshoot problems and advise on the appropriate action.• Ensuring SLA’s are met• Escalation of calls before breach of SLA• Maintain close contact with the Systems, Network, Database, Desktop Engineers, programmers, developers, and each team in the IT Department.• Responsible… Show more • Following up on outstanding calls• Updating calls and users• Assisting I rate clients• Provide user support and customer service on company-supported computer applications and platforms. Troubleshoot problems and advise on the appropriate action.• Ensuring SLA’s are met• Escalation of calls before breach of SLA• Maintain close contact with the Systems, Network, Database, Desktop Engineers, programmers, developers, and each team in the IT Department.• Responsible for attending the meetings, training sessions and making sure that the organizational objectives and goals have been achieved.• Other duties as assigned by the Service Manager. Show less

Durban

Gather and organize information to plan advertising campaigns with reputable brands such as P&G, SAB, ASCO, NISSAN, and YARDLEY etc.Plan and prepare advertising and promotional material to increase sales of products or services, working with customers, company officials, sales departments and advertising agencies.Filing, scanning, faxing, managing a diary and taking minutes.Direct, motivate, and monitor the mobilization of a campaign team to advance campaign goals.Consult with… Show more Gather and organize information to plan advertising campaigns with reputable brands such as P&G, SAB, ASCO, NISSAN, and YARDLEY etc.Plan and prepare advertising and promotional material to increase sales of products or services, working with customers, company officials, sales departments and advertising agencies.Filing, scanning, faxing, managing a diary and taking minutes.Direct, motivate, and monitor the mobilization of a campaign team to advance campaign goals.Consult with department heads or staff to discuss topics such as contracts, selection of advertising media, or product to be advertised.Prepare budgets and submit estimates for program costs as part of campaign plan development.Prepare and negotiate advertising and sales contracts.Identify and develop contacts for promotional campaigns and industry programs that meet identified buyer targets such as dealers, distributors, or consumers.Monitor and analyze sales promotion results to determine cost effectiveness of promotion campaigns.Assemble and communicate with a strong, diverse coalition of organizations or public figures, securing their cooperation, support and action, to further campaign goals.Provide presentation and product demonstration support during the introduction of new products and services to field staff and customers. Represent company at trade association meetings to promote products.Managed 500+ promoters as well as 10+ supervisors.Coordinate and manage campaignsDelegated, supervised and motivated promoters and supervisors throughout events and promotionsCommunicated, advertised, consulted, scouted and promoted brands on Social media marketing. Research markets, demographics, sales, trends and customer needs and wantsHelp come up with new product ideas, new marketing strategies, brand and product segmentation.Research and analyses competitors:Controlled and evaluated performance of promoters and supervisors - performance appraisals. Show less

Bachelor'S Degree, Marketing And Business Management, Degree

Activities and Societies: Worked with the Child Welfare Society (Charity Work) Marketing 3A Marketing 3B Business Management 3A Business.

High School, Completed Matric With A Bachelors Degree Pass, 12

Activities and Societies: Rep of the RCL (2010-2011) Class Monitor (2009) Prefect (2010-2011)

Certificate, Project Management