Simone Marra Email & Phone Number

The Student Experience Project Manager at the University of Bedfordshire operates within the Student Experience Directorate, which also includes Student Support Services and the Careers and Employability Service. The team works towards delivering the objectives contained within the University’s Strategic Plan, to support students to begin, thrive and.

• The role aimed to improve the productivity of Deloitte professionals around the world by resolving a variety of issues and requests through a consistent, high-quality customer experience. Competences included, but were.
• Delivering fixes across a variety of applications and technologies.
• Taking ownership to manage problems to their successful resolution.
• Actively contributing to and deliver against the IT Service Desk strategic objectives.
• … Show more The role aimed to improve the productivity of Deloitte professionals around the world by resolving a variety of issues and requests through a consistent, high-quality customer experience. Competences.
• Pro-actively engage and partner with other IT Service Desk stakeholders and IT Infrastructure subject matter experts to ensure a consistent, high quality customer experience is maintained.

• Provided regular guidance and support to Business Management and International Business Bachelor students undertaking the final project. The supervisory relationship is built on clear communication and mutually agreed.
• Provided guidance about the nature of the dissertation enquiry and the standard of work to be expected.
• Assisted students with the definition of a research topic, the… Show more Provided regular guidance and support to Business Management and International Business Bachelor students undertaking the final project. The.
• Assisted students with the definition of a research topic, the design of a programme of study and the implementation of this.
• Advised on relevant areas of literature.
• Ensured relevant ethical standard of research are considered throughout the supervision process and that this is relevant and reflects best practice and current thinking.

• Responsible for the movement of goods arriving from other countries, liaising with overseas offices, partners or agents to ensure an effective import service in line with KPIs. Competences include, but are not limited.
• Provided advice to traders by phone, email and in person on customs clearance and related procedures, including IPR, OPR, CFSP, Customs Warehousing etc.
• Verified the accuracy of data before entered in HMRC systems, including CPC codes, commodity codes… Show more Responsible for the movement of goods arriving from other countries, liaising with overseas offices.
• Verified the accuracy of data before entered in HMRC systems, including CPC codes, commodity codes, import/export licensing, EORI numbers etc.
• Calculated Import Duty, VAT, and applicable taxes.
• Built relationships with new and existing customers. Engaged in CPD activities to maintain customs knowledge policies up to date.

Bedford, England, United Kingdom

• Determined and defined scope of work and deliverables.
• Predicted resources needed to complete projects,
• Obtained necessary permits, approvals, and other regulatory prerequisites.
• Drafted and submitted budget based on scope of work and resource requirements.
• Managed costs in order to meet budget.
• Provided direction over contracts and subcontracts.

Bedford

• Assisted with the organisation and delivery of the annual UCAS Exhibition.
• Assisted with academic interview days and auditions.
• Delivered weekly Campus Tours.
• Presented informative talks about students experiences at the University.
• Assisted with specific subject taster days at various campuses.
• Attended all applicable training sessions and performed as requested by the Student Recruitment Team.

Bedford

• Planned and led engaging activities to create an energetic atmosphere around the project.
• Held meetings and liaising with a variety of audiences while advertising the National Student Survey.
• Achieved targets as part of the University's marketing engine.

Master Of Science - Msc, Project Management

• Consultancy Experience Project | High Distinction • Problem Solving in Context • Project & Programme Strategy • Project Planning &.

International Business Ba (Hons), International Business

• International Business | A • Marketing • Business Communication and Management • Strategy and Change Management • Economics • Accounting.