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Simone Massa Email & Phone Number
Regional IT Manager
at
Cooper Consumer Health Italy
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✓ Verified Jun 2026
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Profile completeness 86%
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Simone Massa is listed as Regional IT Manager at Cooper Consumer Health Italy, based in Italy, Italy, Italy. AeroLeads shows a matched LinkedIn profile for Simone Massa.
Simone Massa previously worked as IT Service Manager at Dhl Express Italy and IT Specialist & Service Manager at Sinapto. Simone Massa holds Diploma Istituto Tecnico E Professionale, Electronics And Telecommunications from Istituto Tecnico Professionale.
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Email format at Cooper Consumer Health Italy
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Cooper Consumer Health Italy
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Profile bio
About Simone Massa
My experience of more than 15 years in Information Technology, is made up of small-medium-sized Companies and Enterprise: this professional path has allowed me to grow by developing adaptability, creativity, problem solving, strategic thinking and dynamism in my areas of expertise always balancing attention to details.Technical support, systems, projects and coordination are certainly the areas that I have most developed and on which I have the most experience, but if necessary I'm able to develop new skills.Characteristics that distinguish me are certainly the approach, passion, curiosity and orientation to the result.
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8 roles
Simone Massa work experience
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Regional It Manager
CurrentLead IT Operations in the CountryEnsure IT support, the stability and security of infrastructureEnsure integration between systemsEnforce Group security guidelines in all IT Operations Strict collaboration with the Global IT ManagementCoordinate IT projects in line with the Country and Group goalsManage relationships with external IT service.
Jun 2024 - Present
It Service Manager
Management:Local IT Service Desk & Request TeamEnd Users WorkspaceCountry IT server infrastructureSupport in CyberSecurity and Data Protection activities in CountrySupport ITIL processes for Incident, Problem, ChangeDesign and deliver Business Continuity PlanStrict collaboration with Global IT Support/IT Management for higher level issues Coordinate IT.
Nov 2017 - Jun 2024
It Specialist & Service Manager
Identify and diagnose issuesIssues/requests monitoring from start to resolutionCategorize and record reported queries and provide solutionsInstallation and configuration of Windows Client and Server SystemsCustomer infrastructure and workspace maintenanceTechnical assistance on-site or remotelyIT Systems area coordination with IT Operations Manager (about.
Jan 2016 - Nov 2017
It Service Desk Team Leader
Managing IT Service Desk team (22 people) and related team shifts, IT trainings and meetingsSLA / OLA and KPI monitoringIT internal communication for End Users (4000 employees)Support ITIL processes for Incident, Problem, Change Collaboration with other IT specialist groups, internal departments and suppliersTalent interviews
Sep 2012 - Dec 2015
It Service Desk Specialist
I level tasks:Identify and diagnose issuesCategorize and record reported queries and provide solutionsSupport problem identificationAdvise users on appropriate actionsMonitor issues/requests from start to resolutionEscalate, if necessary, unresolved problems to a higher level of supportAdditional tasks:Migration projects and new PCs rolloutTransfers for IT.
Dec 2007 - Sep 2012
It Specialist & Project Leader
System Customer Service S.C.R.L.
Nov 2006 - Dec 2007
On-Site Hardware And Software Technician
Spak S.R.L.
Nov 2005 - Nov 2006
1 education record
Simone Massa education
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Istituto Tecnico Professionale
FAQ
Frequently asked questions about Simone Massa
Quick answers generated from the profile data available on this page.
What company does Simone Massa work for?
Simone Massa works for Cooper Consumer Health Italy.
What is Simone Massa's role at Cooper Consumer Health Italy?
Simone Massa is listed as Regional IT Manager at Cooper Consumer Health Italy.
Where is Simone Massa based?
Simone Massa is based in Italy, Italy, Italy while working with Cooper Consumer Health Italy.
What companies has Simone Massa worked for?
Simone Massa has worked for Cooper Consumer Health Italy, Dhl Express Italy, Sinapto, Kpmg Italy, and System Customer Service S.C.R.L..
How can I contact Simone Massa?
You can use AeroLeads to view verified contact signals for Simone Massa at Cooper Consumer Health Italy, including work email, phone, and LinkedIn data when available.
What schools did Simone Massa attend?
Simone Massa holds Diploma Istituto Tecnico E Professionale, Electronics And Telecommunications from Istituto Tecnico Professionale.
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