Simone Micheli Email and Phone Number

I work closely with NDIS support coordinators to assist their clients with finding suitable short term accommodation (STA). I actively run workshops for potential participants and coordinators at our Cockatoo and Tootgarook house. This creates an opportunity to see first hand our beautifully appointed homes and participate in some of the activities participants can expect when visiting Second Home.I liaise with crisis accommodation providers to work through housing solutions… Show more I work closely with NDIS support coordinators to assist their clients with finding suitable short term accommodation (STA). I actively run workshops for potential participants and coordinators at our Cockatoo and Tootgarook house. This creates an opportunity to see first hand our beautifully appointed homes and participate in some of the activities participants can expect when visiting Second Home.I liaise with crisis accommodation providers to work through housing solutions with clients requiring urgent STA arrangements. Show less

• Coaching & Educating clients to achieve optimal health and fitness• Health Consultation & Assessments• Nutritional Guidelines• Supplementation Protocols• Private one on one coaching• Semi Private Training• Outdoor Modified Strongman Training• Online Programming

• Developing strategies and implementing an action plan to support and grow the business.• Account Management; maintaining a strong rapport with existing customers and building new relationships.Other duties include working through customer feedback, compliments and complaints and being able to offer a solution.• Designing a gym fitout and presenting a proposal.• Involvement in marketing through social platforms.• Working closely with management for the production and design… Show more • Developing strategies and implementing an action plan to support and grow the business.• Account Management; maintaining a strong rapport with existing customers and building new relationships.Other duties include working through customer feedback, compliments and complaints and being able to offer a solution.• Designing a gym fitout and presenting a proposal.• Involvement in marketing through social platforms.• Working closely with management for the production and design of new products.• Working autonomously to plan meetings and set appointments with potential leads and industry partners.• Extensive travel in Melbourne and Regional areas. Show less

• Set up implementation and management of activated corporate contract agreements• Developing & maintaining professional relationships • Liaising with Corporate customers and Travel Management Companies.• Quarterly Account Review’s to monitor performance, influence growth and productivity by implementing changes to improve performance where required• To ensure resolution of Corporate Account /Travel Agent queries

• Supporting and developing the team and offering continuous education on procedures and implementing new changes • Working with higher level management and reporting to shift leaders on a day-to-day basis• Providing support and offering assistance to the check-in, baggage and terminal teams• Rewarding and recognising outstanding performance• Conducting and participating in briefings with the leadership team• Delivering feedback to higher management and bringing to attention… Show more • Supporting and developing the team and offering continuous education on procedures and implementing new changes • Working with higher level management and reporting to shift leaders on a day-to-day basis• Providing support and offering assistance to the check-in, baggage and terminal teams• Rewarding and recognising outstanding performance• Conducting and participating in briefings with the leadership team• Delivering feedback to higher management and bringing to attention any issue which may require further consideration• Ensuring that safety remains paramount and identifying potential hazards during every shift Show less

• Maintaining professional relationships with FCL wholesale suppliers in the domestic and international markets • Improving store profitability by evaluating every aspect of the business and making changes where required• Delivering team budgets, driving and educating staff on how to exceed sales targets • Offering an exceptional level of customer service when booking clients travel• Showing initiative and having the ability to multi task even during busy periods• Nurturing… Show more • Maintaining professional relationships with FCL wholesale suppliers in the domestic and international markets • Improving store profitability by evaluating every aspect of the business and making changes where required• Delivering team budgets, driving and educating staff on how to exceed sales targets • Offering an exceptional level of customer service when booking clients travel• Showing initiative and having the ability to multi task even during busy periods• Nurturing and developing team members at various skill levels• Motivating and supporting team members to achieve monthly sales targets by coordinating and managing incentive programs• Business Administration duties: Forecasting, budget management, revenue, expenses, weekly sales reports & end of month financial report• Communicating with Area Manager and Financial Controllers on a weekly basis Show less