Head Of Customer Service
Current
Feb 2024 - Present
AeroLeads people directory · profile
Simone Müller-Mast Email & Phone Number
Head of Customer Service & Global Credit Management
at
Heraeus Medical
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Head of Customer Service & Global Credit Management
Location
Wehrheim, Hesse, Germany
Company size
Who is Simone Müller-Mast? Overview
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Quick answer
Simone Müller-Mast is listed as Head of Customer Service & Global Credit Management at Heraeus Medical, a company with 156 employees, based in Wehrheim, Hesse, Germany. AeroLeads shows a matched LinkedIn profile for Simone Müller-Mast.
Simone Müller-Mast previously worked as Head of Customer Service at Heraeus Medical and Customer Service Team Lead Binders & Export at Trinseo. Simone Müller-Mast holds Reiseverkehrskauffrau Ihk, Touristik from Nonstop Reisen Gmbh.
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Heraeus Medical
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Profile bio
About Simone Müller-Mast
Simone Müller-Mast is a Head of Customer Service & Global Credit Management at Heraeus Medical.
Current workplace
Simone Müller-Mast's current company
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Heraeus Medical
7 roles
Simone Müller-Mast work experience
A career timeline built from the work history available for this profile.
Customer Service Team Lead Binders & Export
Fachliche und disziplinarische Leitung von bis zu 15 Mitarbeitern im In- und Ausland. Internationale Kundenbetreuung, Auftragsabwicklung & Reklamationsbearbeitung. Import, Export & Zollangelegenheiten. Customer Service Training & Support OR&H. SLAs & KPIs. Prozessentwicklung, -Implementierung & -Optimierung. Supply Chain Meetings & Projekte - regional und.
Dec 2021 - Dec 2023
Customer Service Team Lead Synthetic Rubber & Export
Fachliche und disziplinarische Leitung von bis zu 15 Mitarbeitern im In- und Ausland. Internationale Kundenbetreuung, Auftragsabwicklung & Reklamationsbearbeitung. Export & Zollangelegenheiten. Customer Service Training & Support OR&H. SLAs & KPIs. Prozessentwicklung, -Implementierung & -Optimierung. Supply Chain Meetings & Projekte - regional und global..
Mar 2019 - Nov 2021
Customer Service Representative Lll & Sme Export
Internationale Kundenbetreuung, Auftragsabwicklung & Reklamationsbearbeitung. Desk Selling. Export & Zollangelegenheiten. Customer Service Training & Support Export. ISO Qualitätsmanagement. Enge Zusammenarbeit mit Verkauf, Logistik, Planung etc. Stammdatenpflege. Kunden- & Standbetreuung auf Messen. SAP Umstellung von R2 auf ECC. Dienstleistungsprojekte/.
Jul 2016 - Feb 2019
Senior Customer Service Representative
Internationale Kundenbetreuung, Auftragsabwicklung & Reklamationsbearbeitung. Dokumentenerstellung unter Beachtung der Zollbestimmungen für den Export. Akkreditivgeschäft. Chargenzuteilung. Aktive Zusammenarbeit mit dem Verkauf, Planung, Logistik, Zoll, Buchhaltung etc. Logistik Einkauf & Rechnungsprüfung. Stammdatenpflege. Erstattungen & Nachbelastungen..
Nov 2011 - Jun 2016
Customer Service
Europäische und Internationale Auftragsabwicklung & Reklamationsbearbeitung. Aktive Zusammenarbeit mit dem Verkauf, Planung, Logistik, Buchhaltung etc. Kontrolle und Einhaltung von Lieferterminen. Preiskorrekturen und Bonuszahlungen. Stammdatenpflege. ISO Qualitätsmanagement.
Apr 2001 - Oct 2011
Front Line Agent
Beratung, Angebot und Verkauf von Reiseleistungen im Firmenreisedienst. Reisebuchungen Flug, Bahn, Mietwagen, Hotel. Dokumenten- und Ticketerstellung. Flugpreisberechnungen und Ticketaufbau. Erstattungen. Pflege der Kundenprofile.
Jul 2000 - Mar 2001
Team & coworkers
Colleagues at Heraeus Medical
Other employees you can reach at heraeus-medical.com. View company contacts for 156 employees →
LM
Leda Micaela Ravetta
Colleague at Heraeus MedicalCavenago Di Brianza, Lombardy, Italy, Italy
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JB
Jake Bradbury
Colleague at Heraeus MedicalGold Coast, Queensland, Australia, Australia
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MB
Monica B
Colleague at Heraeus MedicalUnited States, United States
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MU
Matthias Usinger
Colleague at Heraeus MedicalRanstadt, Hesse, Germany, Germany
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TB
Tommy Bullerdiek
Colleague at Heraeus MedicalBerlin Metropolitan Area, Germany
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JN
Jens Nase
Colleague at Heraeus MedicalNeu-Anspach, Hesse, Germany, Germany
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EW
Edgar Wüst
Colleague at Heraeus MedicalGroß-Umstadt, Hesse, Germany, Germany
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LW
Lilian Winkler
Colleague at Heraeus MedicalFrankfurt Rhine-Main Metropolitan Area, Germany
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RS
Raymond Sarlemijn
Colleague at Heraeus MedicalRotnes, Viken, Norway, Norway
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DN
Daniela Navarro Navarro
Colleague at Heraeus MedicalCosta Rica, Costa Rica
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Leda Micaela Ravetta
Colleague at Heraeus MedicalCavenago Di Brianza, Lombardy, Italy, Italy
View →
JB
Jake Bradbury
Colleague at Heraeus MedicalGold Coast, Queensland, Australia, Australia
View →
MB
Monica B
Colleague at Heraeus MedicalUnited States, United States
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MU
Matthias Usinger
Colleague at Heraeus MedicalRanstadt, Hesse, Germany, Germany
View →
TB
Tommy Bullerdiek
Colleague at Heraeus MedicalBerlin Metropolitan Area, Germany
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JN
Jens Nase
Colleague at Heraeus MedicalNeu-Anspach, Hesse, Germany, Germany
View →
EW
Edgar Wüst
Colleague at Heraeus MedicalGroß-Umstadt, Hesse, Germany, Germany
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LW
Lilian Winkler
Colleague at Heraeus MedicalFrankfurt Rhine-Main Metropolitan Area, Germany
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RS
Raymond Sarlemijn
Colleague at Heraeus MedicalRotnes, Viken, Norway, Norway
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DN
Daniela Navarro Navarro
Colleague at Heraeus MedicalCosta Rica, Costa Rica
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4 education records
Simone Müller-Mast education
Reiseverkehrskauffrau Ihk, Touristik
Nonstop Reisen Gmbh
Au Pair, Auslandsaufenthalt Usa, San Diego Kalifornien
English C1, English
San Diego Community College
Fachhochschulreife, Kunst & Gestaltung
Gutenbergschule Frankfurt
FAQ
Frequently asked questions about Simone Müller-Mast
Quick answers generated from the profile data available on this page.
What company does Simone Müller-Mast work for?
Simone Müller-Mast works for Heraeus Medical.
What is Simone Müller-Mast's role at Heraeus Medical?
Simone Müller-Mast is listed as Head of Customer Service & Global Credit Management at Heraeus Medical.
Where is Simone Müller-Mast based?
Simone Müller-Mast is based in Wehrheim, Hesse, Germany while working with Heraeus Medical.
What companies has Simone Müller-Mast worked for?
Simone Müller-Mast has worked for Heraeus Medical, Trinseo, Arakawa Europe Gmbh, Dow, and Cwt.
Who are Simone Müller-Mast's colleagues at Heraeus Medical?
Simone Müller-Mast's colleagues at Heraeus Medical include Leda Micaela Ravetta, Jake Bradbury, Monica B, Matthias Usinger, and Tommy Bullerdiek.
How can I contact Simone Müller-Mast?
You can use AeroLeads to view verified contact signals for Simone Müller-Mast at Heraeus Medical, including work email, phone, and LinkedIn data when available.
What schools did Simone Müller-Mast attend?
Simone Müller-Mast holds Reiseverkehrskauffrau Ihk, Touristik from Nonstop Reisen Gmbh.
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