Simone Notarangelo Email and Phone Number
milan, lombardia, italy
Simone Notarangelo's Location
Greater Milan Metropolitan Area, Italy
Simone Notarangelo's Contact Details
Simone Notarangelo work email
- Valid
- Valid
Simone Notarangelo personal email
n/a
About Simone Notarangelo
Everyone has the future in own hands, fight for something special, build the success day by day, deserve the best result. I'm a travel and tourism expertise: very interested in local customs in different countries, cultures and societies, with a specialization in hospitality branch.Over 10 years of experience, I usually worked in contact with the public for the tourism sector and acquired various skills in the customer service field: I've problem solving, organization and active listening skills; able to work alone as a part of team. I’m target-oriented: able to achieve the results required with accurancy and attention to details.Aptability, determination and persistence are important good keys of success: Everyone needs their own time to overcome difficulties and reach the target: just keep going, never give up.
Simone Notarangelo's Current Company Details
Bbhotels-Group
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“ 七 転 び 八 起 き , Nanakorobi yaoki: fall 7 times, get up 8 “
milan, lombardia, italy
- Website:
- bbhotels.it
- Employees:
- 4
Simone Notarangelo Work Experience Details
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Front Desk And Revenue AgentBbhotels-Group Jul 2022 - PresentMilano, Lombardia, Italia
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Experience ConciergeGalleria Vik Milano Mar 2022 - Jul 2022Milano, Lombardia, Italia -
Front Office AgentIh Hotels Group Sep 2021 - Mar 2022Milano, Lombardia, Italia -
Night ManagerBikini & Tropicana Family Hotel May 2021 - Sep 2021Lido Di Savio
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Receptionist Front-OfficeStyle Hotel Milano Jan 2020 - Apr 2020Milano, Lombardia, ItaliaFront Desk employee for the 5* Boutique Hotel• Operations of check in and check out: welcoming and escorting.• Reservation management and payments.• Daily and accounting closing operations, guest documents control.• Preparation and check of the arrivals and departures.• Troubleshooting• Issuing and checking fiscal documents.
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Front Desk AgentBbhotels-Group Jul 2019 - Jan 2020Milano, Lombardia, ItaliaFront Desk employee for the residences company allocated in the city.• Operations of check in and check out, record of guests and city tourist informations.• Reservation management and payments.• Verification, preparation and change of prices, based on the actual availability, tourist flows and local events.• Daily and accounting closing operations, guest documents control.• Preparation and check of the arrivals and departures.• Troubleshooting, quality control of apartment cleaning.• Issuing and checking fiscal documents.
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Front Desk AgentMagville Hotel Jan 2019 - Jul 2019Milano, ItaliaEmployee for the 4 stars boutique hotel:• Check in and check out operations, reception guests and tourism informations.• Booking management included the related payments and notification.• Issuing and checking fiscal documents.• Daily and accounting closing operations, guest documents control.• Preparation and control of arrivals and depatures.• Troubleshooting, room allocation.• Preparation of buffet and breakfast tables
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Front Desk AgentBaja Hotels Spa Jun 2018 - Sep 2018Porto Cervo, Sardegna, ItaliaEmployee for the Hospitality at the 4 stars hotel in Sardinia Region• Check in and check out operations, accompanying the guests in the room, bookkeeping and registry clients.• Issue of documents, record of files and practices.• Proposition and sale of complimentary services.• Problem solving, management complaints and back office. -
Guest Service ManagerMarriott Hotels Dec 2017 - May 2018Shanghai City, ChinaEmployee for the Hospitality at the 5 stars hotel.Maintaining a thorough knowledge of the room rack location, package plans, hotel facilities, hotel's services and hours of operations.• Reservations• Check guests in and out, including preparation of guest bills and authorising payments.• Managed guest service queries and complaints.• Reporting anything considered a health and safety hazard.• Allocation of all rooms to include, special requests, sofa bed rooms and any other requirements -
Front Desk AgentAtahotels Oct 2017 - Nov 2017San Donato Milanese -
Front Desk AgentUna Hotels & Resorts May 2017 - Sep 2017Milano, ItaliaReceptionist employee for the Hospitality at the 4 stars hotel.• Check-in and check-out operations, control of arrivals and preparations of groups forms. • Check clients details and issues receipts and invoices.• Record of reservations. • Cash control and operations: debit charging, no show and city tax. Troubleshooting, complaints and back office: organization and allocation of rooms, front office, reservations and payment management, claims management. -
Student For Executive Master In Hotel Management And Digital TourismSida Group Srl Sep 2016 - Feb 2017Verona, ItaliaManagement training for services related to the hospitality and hotel industry.Acquisition and learning of various issues: - Front Office and customer relations: the creation of value and the memory of the customer experience.- Food & Beverage: the food's quality, food cost. - Project Work with classmates: an opening of the organic restaurant.- Housekeeping: the maintenance and preparation of rooms, customer satisfaction.- Marketing: how to change the communication, planning and promoting of business.- The economic aspect: the importance of budgeting and the Bussiness Plan. - Wellness and Spa: a factor not to underestimate, the importance of physical fitness.- Corporate events: planning and programming. Exposure and key factors.- Digital tourism: the importance of social media as a powerful communication tool. -
Hospitality Management EmployedHouse Wakakusa May 2016 - Jun 2016Kyoto, JapanCollaboration at B & B, for hospitality management officer of students from international universities (Erasmus)The role included:• logistical planning of the structure of the housing according to the arrivals, organization and allocation of rooms)• ront office, reservations and payment management• choice of the custom menu (depending on intolerance, religious preferences and choices)• organization and accompany guests to the tourist routes• claims management
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Italian Market Customer Service Advisor, B2C E B2BLycamobile Apr 2014 - Feb 2016London, United KingdomDirect management and independent of the Italian private and business clients, the need also bilingual.- Request management of change / optimization of the tariff plan- Management and escalating complaints- technical problems managing- retention of high value customers by means of customized raises- assistance to the billing department- anagrafic management with CRM -
Bartender And Manager AssistantPatisserie Holdings Plc Jul 2013 - Apr 2014London, United KingdomAs team member involved in the customer management, I took care of the waiters and staff at the bar counter of the local management team (about 4 people).For priority and attendance forecast, I was involved with:- planning shifts of room and bar staff- attendance management, leave and holidays- organization of the preparation, supply of dried and fresh - pastry shop windows- coordination of personnel for the optimal management of breakfasts and lunchesI played firsthand the tasks above and the care and management, promotion of new products. -
Travel And Booking AgentEdreams Aug 2011 - Sep 2012Milan Area, ItalyMy role included a number of different telephone consulting and sales to private customers, specifically:- advice on the reservations for the various products offered by the company (flights, composition of comprehensive travel packages, hotel reservations, car rental and insurance products- Sale of package holidays, flights, hotels, car hire and insurance products and calculation rates- back office and technical support to customers- activation of commercial proposition packages and offers standard and customizable- problem solving- handling complaints -
InternshipBanca Mediolanum Sep 2010 - Oct 2010Milan Area, ItalyTrainee and student for the Credit Institute: Learning of operations and cash management and cash handling. Study and analysis of investment funds: where and when to invest, how to overcome periods of crisis.Study of life insurance, accident insurance, R.C.Active and passive listening of telephone conversations between operators and customers. -
Customer Service AdvisorFastweb And Carrefour Apr 2009 - Jul 2010Milan Area, ItalyEmployee business for private customers: I covered the following tasks: after sales service: customer support, email management, re-contacts. Tele-selling products to customers promotions, problem solving, maintenance of existing customers.
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Customer Service, Booking And Travel AgentVolagratis Jun 2007 - Jan 2009Milan Area, ItalyOfficer customer support for the sale of travel, flights. I was doing the duties of Trade and consulting for flights, hotels, cars rental.Sale of insurance related to the trip, problem solving and administrative back office for mails and complaints. Calculation of rates and bringing new offers. -
Customer Service AdvisorOmnia Network S.P.A. Jan 2007 - Jun 2007Milan Area, ItalyAgent support for private clients in order to follow tasks: customer service for the management of technical problems related to the Internet connection. Problem solving, retaining existing customers. -
Customer Service And Sales RepresentativeEprice Aug 2006 - Sep 2006Milan Area, ItalyOnline Market Sector. Main tasks: order picking, store management, sales and service of electronic products. -
Customer Service RepresentativeComdata Spa Aug 2005 - Nov 2005Monza And Brianza Area, ItalyOfficer customer assistance for the management and resolution of problems related to billing, to change tariffs plan, to technical problems.
Simone Notarangelo Skills
Customer Service
Microsoft Office
Assistenza Clienti
Tourism
Crm
Lingua Inglese
English
Teamwork
Microsoft Excel
Sales
Social Networking
Marketing Communications
Management
Turismo
Training
Vendite
French
Photography
Airline Reservations
Amadeus
Calligraphy
Marketing
Social Media
Protel
Front Office
Opera
Cashiering
Complaint Management
Simone Notarangelo Education Details
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Sida Group S.R.L.Hotel Management And Digital Tourism -
Science Of Tourism And Local Community
Frequently Asked Questions about Simone Notarangelo
What company does Simone Notarangelo work for?
Simone Notarangelo works for Bbhotels-Group
What is Simone Notarangelo's role at the current company?
Simone Notarangelo's current role is “ 七 転 び 八 起 き , Nanakorobi yaoki: fall 7 times, get up 8 “.
What is Simone Notarangelo's email address?
Simone Notarangelo's email address is s.****@****mail.it
What schools did Simone Notarangelo attend?
Simone Notarangelo attended Sida Group S.r.l., Università Degli Studi Di Milano-Bicocca.
What are some of Simone Notarangelo's interests?
Simone Notarangelo has interest in Calcio, Football, Fotografia, Technology, Viaggi, Environment, Cycling, Travels, Photography, Arte E Cultura.
What skills is Simone Notarangelo known for?
Simone Notarangelo has skills like Customer Service, Microsoft Office, Assistenza Clienti, Tourism, Crm, Lingua Inglese, English, Teamwork, Microsoft Excel, Sales, Social Networking, Marketing Communications.
Who are Simone Notarangelo's colleagues?
Simone Notarangelo's colleagues are Md Golam Samdani, Bb Hotels S.r.l., Alessandro Di Maria, Giulia Demeco, Erica Passuello, Sacha Undefined, Chiara Cirigliano.
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