Simone Ocasio Email & Phone Number

Assist customers on the phones, schedule appointments, and answer any questions they may have. Check patients insurance eligibility and provide them with any information they may need. Promptly assist patients and walk in customers. Assist customers in selection process as well as execute sale to completion and advising them on add on recommendation. Fax prescriptions and medical records to corresponding facilities. File charts and trays in alphabetical order. Data entry. Teach patients how to insert and remove contacts from eyes. Kept invoices and orders organized for quick easy accessibility.

Assist customers via phone by scheduling appointments, ordering lenses, general questions. Verify, pull, and submit insurances. Inform patients of insurance benefits. Pre-screen patients and run procedures quickly and accurately. inform patients on current promotions to help maintain sales quota of $350 or more. Assist patients promptly upon completion of eye exam by directing them to products best suited for their face and specific needs. Train new staff on Optical sales. Perform open and closing sequence of store including closing out credit card machines ensuring all money is accounted for as well as accounting for all inventory in store. Watch over 4+ Employees on a daily basis assisting them with any questions, customer issues, or needs.

Dispense medications to correct patients by verifying information. Collect copays on medications. keep work area neat and tidy. Used close attention to detail to accurately place and stock up medications. organize prescriptions in NPI order. Assist customers and doctor offices via phone by putting in prescriptions, updating information, informing them on what certain medications or used for.

expedite orders quickly and efficiently. greet customers in a friendly manner. keep work area clean. work P.O.S system. restock inventory for next shift