Team Lead
CurrentMaintaining excellent relationships with our customers, agents, and partners worldwide.Processing enrollments, collecting applicant documents, and database management.Screening applicants and ensuring “best fit.”Answering applicant questions by phone and by email; addressing customer complaints.Regularly updating all email templates and prepare-to-go documents.Finalizing all details of a participant’s program to ensure a rewarding experience.Following up with participants during and after their program to collect feedback.