Simone Ragavooloo Email & Phone Number

Greater London, England, United Kingdom

Key Responsibilities: Line manage a team of 4 Research Integrity Managers, each overseeing a team of 5-7 RI specialists. Support the team in investigating and resolving problematic content or fraudulent activity in scientific publications.Oversee daily operations and monitor performance of the research integrity team and their portfolio of journals by performing routine quality audits and defining strategies for effectiveness and efficiency improvements to safeguard quality in Frontiers publications.

London, England, United Kingdom

To investigate suspected research misconduct in scientific publications including data fabrication, falsification, plagiarism and unethical practices in proposing, performing, reviewing or reporting research.Responsible for raising concerns relating to research integrity and publication ethics as they arise in scientific publishing and develop editorial guidance/formal policies to mitigate risk and protect patient and public safety.

Central London

Line Manager to a team of 5 Production Editors (Based in both UK & Beijing)Responsible for managing supplier performance of teams based in Philippines, India and Lithuania.Required to identify departmental inefficiencies and propose solutions.Company travel where requiredNotable projects:- Standardisation of production instructions for journal handling. 300+ journals successfully onto standard house and journal style, including policy and communications.- Beijing Production Hub - Support Head of Production in hiring and training new production editors in Beijing production team. Required work across time-zones and assessing journals suitable for transfer to the Beijing portfolio. Travel to China was required and I am now well versed in Chinese Visa applications in the publishing sector.

London, United Kingdom

London, United Kingdom

Front of house duty answering public queries relating to entry to the Queen's Gallery, The Royal Mews and the staterooms at Buckingham Palace.Trained in conflict resolution and customer service by the Royal Household.Awarded Gold Level on assessment of customer service.Other duties included handling incoming calls, ticket reservations, assisting visitors giving advice and guidance and queue management.