Simone Rupp
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Simone Rupp Email & Phone Number

Move Advocate @ MTRelocations | Customer Service, Logistics
Location: Spring, Texas, United States 6 work roles
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Role
Move Advocate @ MTRelocations | Customer Service, Logistics
Location
Spring, Texas, United States

Who is Simone Rupp? Overview

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Simone Rupp is listed as Move Advocate @ MTRelocations | Customer Service, Logistics based in Spring, Texas, United States. AeroLeads shows a matched LinkedIn profile for Simone Rupp.

Simone Rupp previously worked as Move Advocate at Mtrelocations and Customer Service Specialist at Core Mechanical.

Profile bio

About Simone Rupp

As a Move Advocate, I helped customers plan and execute their relocation needs with efficiency, accuracy, and professionalism. I have over five years of experience in customer service, logistics, and billing, working in various industries such as mechanical, HVAC, and relocation. I am skilled in using different software and platforms to manage daily reports, dispatch technicians, update portals, and audit financial information.I am passionate about providing excellent customer service and resolving any issues that may arise during the move process. I have a proven track record of de-escalating situations with ease and confidence, and ensuring the satisfaction of every customer. I am also detail-oriented and thorough in my calculations and documentation, ensuring that the invoices and balances are correct and consistent. I am currently looking for a remote position that offers the opportunity for growth and can help support my family.

6 roles

Simone Rupp work experience

A career timeline built from the work history available for this profile.

Move Advocate

Mtrelocations

United States

Aug 2022 - Sep 2023

Customer Service Specialist

Spring, Tx

Dispatching Hot side technicians in the commercial field. Responding to emails as they circulate. Updating portals as needed and communicating with facilities managers on a regular basis to ensure the satisfaction of every customer. Often helped our billing department by overseeing the ongoing financial maintenance of customer accounts. Ensuring that the time and materials used are properly organized on the invoice and that the balance is correct. Responsible for auditing financial information for inconsistences.

Oct 2019 - Jan 2022

Csr/Dispatcher/Csr Manager

Conroe, Tx

Responsible for answering incoming calls. Providing top notch customer service. Making outboundcalls when needed. Dispatching technicians to each call. Monitoring technicians using Fleetmatics.Monitoring the dispatch board to make sure the right person is assigned to the right job. Keepingoutbound call / Memberships Sold records using Microsoft Excel. Interviewing and hiring for CSRpositions within the department. Ordering office supplies and creating purchase orders.

May 2016 - Oct 2019

Medical Assistant/Front & Back Office

Houston, Tx

Responsible for scheduling patient appointments. Requested prior authorization from Insurancecompanies for patient procedures. Verified insurance prior to patient appointments. Assisted with in officeprocedures and testing. Quickly answered phones to tend to the needs of our patients. Filedpatient paperwork using an alphabetized system.

Apr 2015 - May 2016

Service Dispatcher

Conroe, Texas, United States

Responsible for keeping records using Microsoft Excel Spreadsheets, Monitoring driver daily logsfor errors or violations, and the monitoring of the drivers in relations to their remaining hours ofservice and equipment as to its availability. Preparing quotes for customers using a program calledStreets&Trips to run miles and our own price sheets to calculate an estimated cost.

Aug 2014 - Mar 2015

Childcare Provider

The Woodlands, Texas, United States

Cared for Children 6 wks. - 6 Yrs. Of age. Became re-certified in CPR and First Aid.

May 2013 - Dec 2013
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What is Simone Rupp's role at their current company?

Simone Rupp is listed as Move Advocate @ MTRelocations | Customer Service, Logistics.

Where is Simone Rupp based?

Simone Rupp is based in Spring, Texas, United States.

What companies has Simone Rupp worked for?

Simone Rupp has worked for Mtrelocations, Core Mechanical, Integrity Comfort Solutions, Cross Eye Centers, and Sstc Llc Dba Straight Shot Trucking Co.

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