Simone Scanu Email & Phone Number

Rome, IT

Roma, Italia

• As Hotel Revenue Manager I play a crucial role in maximizing a hotel's revenue and profitability by
  overseeing pricing strategies, distribution channels, and revenue management practices. I'm responsible
  for.
• Develop and execute pricing strategies, taking into account market demand, competition, and
  seasonality.
  
• Implement dynamic pricing strategies to optimize room rates and occupancy levels.
  
• Analyze historical data and market trends to make informed pricing decisions.
  Distribution Management:
  
• Manage and maintain relationships with distribution partners (OTAs, GDS, travel agencies, etc.).
  
• Optimize distribution channels to maximize revenue while minimizing distribution costs.
  

Mgallery By Sofitel Grand Hotel Palazzo Livorno (Italy)

• I had the chance to be part of the opening Team on this exciting endeavor that involves revitalizing and
  repositioning the property in the competitive hospitality industry.
  Key Responsibilities:
  Brand.
• Create a new brand identity that reflects the vision and values of the rebranded hotel. This includes
  designing a new logo, selecting a color scheme, and crafting a compelling brand story.
  Renovation and.
• Assess the physical condition of the hotel and determine if renovations or updates are needed. The
  design should align with the new brand identity and cater to the preferences of your target market.
  
• Staff Training:
  
• Ensure that your staff is trained to deliver the level of service and hospitality that matches the new
  brand's standards. Customer service is a crucial aspect of any hotel rebranding
  Guest Experience.
• Consider ways to enhance the guest experience, such as offering unique amenities, improving the
  quality of services, and personalizing guest interactions.
  Technology Integration:
  

Roma, Italia

• As Hotel Shift Leader I had a crucial part on providing top-notch service to guests while managing the dayto-
  day operations of the property during my shift.
  Key Responsibilities:
  Guest Services:
  
• Greet and assist guests in a friendly and professional manner.
  
• Handle guest check-ins and check-outs efficiently.
  
• Resolve guest inquiries, concerns, and complaints promptly and effectively.
  
• Ensure guest requests and special preferences are accommodated to the best of the hotel's abilities.
  Supervision:
  
• Supervise front desk staff during the shift, including receptionists and concierge.
  

Marsiglia, Provenza-Alpi-Costa Azzurra, Francia

• I joined the engaged Team of Sofitel Marseille in order to learn the new standard and procedures of the rebranded
  Sofitel.
  Key Objectives:
  
• Refreshing Brand Identity
  
• Enhanced Guest Experience
  
• Sustainability Initiatives
  
• Redesigned Guest Rooms
  
• Enhanced Wellness Facilities

Sestriere, Cavalese, Marina Di Capitana

• As a Front Desk operator I worked on different hotels such as:
  Park Hotel Bella Costa - Cavalese (Italy) on winter 2001-2002
  Sighientu Resort Thalasso and SPA - Cagliari (Italy) on summer 2002 (opening) and.
• Greet guests warmly upon arrival and bid them farewell upon departure.
  
• Register guests, process check-ins, and provide room keys.
  
• Verify guest information and payment details.
  
• Handle guest requests, preferences, and special accommodations.
  Guest Services:
  
• Provide information about hotel facilities, services, and local attractions.
  

Lugano, Switzerland

• As a Front Desk Trainee I was responsible for providing exceptional customer service to guests and
  assisting with various front desk operations.
  Key Responsibilities:
  Guest Services:
  
• Greet and welcome guests with a warm and professional demeanor.
  
• Assist guests with check-in and check-out procedures.
  
• Provide information about hotel facilities, services, and local attractions.
  Communication:
  
• Handle incoming calls, emails, and messages efficiently.
  
• Relay messages and information to the appropriate departments and staff members.
  Training and Development:
  

Cagliari, Sardegna, Italia

• I had the chance to be part of the opening team of the Sighientu Resort Thalasso and SPA
  Key Responsibilities:
  Pre-Opening Phase:
  
• Assist in the development and implementation of pre-opening plans and strategies.
  
• Collaborate with the management team to define and execute pre-opening tasks and timelines.
  
• Help recruit and train staff for various hotel departments, including front desk, housekeeping, food
  and beverage, and maintenance.
  
• Support the procurement of necessary supplies, equipment, and furnishings.
  
• Assist in creating marketing materials and strategies to promote the hotel's opening.
  Operational Readiness:
  

Cavalese (TN)

Park Hotel Bella Costa ****
Additional Information: 4 stars hotel with 40 rooms partner of Alpitour World Hotels
- Meeting and greeting customers; dealing with customers complaints and comments; cashiering
procedures.
Reference: Mr Edoardo Troncone (General Manager)

Arbatax

• As a Front Desk Agent I was the first point of contact for guests and my primary responsibility is to provide
  exceptional customer service while managing various front desk and guest service operations.
  Key.
• Greet guests warmly upon arrival and bid them farewell upon departure.
  
• Register guests, process check-ins, and provide room keys.
  
• Verify guest information and payment details.
  Billing and Payments:
  
• Process guest payments, including cash, credit cards, and other payment methods.
  
• Handle cash, credit card, and other financial transactions accurately.
  

Business Acumen, Finance, General

occupational techniques (making of standard breads, fancy breads, cakes and pastries) - science applied to food and equipment.

Rm & Pricing Performance, Revenue Management

The Art Of Hotel Revenue Management

Learning marketing and revenue management strategies, followed by a practical trainee at the Sofitel’s revenue department.

Corso Russo

Professional Coaching

Training on professional coaching based on the techniques of neuro-linguistic programming and counseling, done in order to improve my.

High School Diploma