Advising on the Quality Improvement program at VCH. The Quality Improvement team works to enhance patient outcomes and experiences through educating physicians and staff at VCH. Through several different programs and one on one support VCH is developing a culture where quality of care is a top priority. I work on several different projects within Quality Improvement, using data analysis, communication, and design skills I work to continuously enhance the program.

Ortho Active is a leading orthotics and prosthetics company, Ortho Active manufactures and ships all their products out of their local warehouse in Coquitlam, BC. I service new and old accounts ensuring that they have an up to date stock and are happy with their experiences. I am responsible for creating relationships with existing and potential clients by visiting or over the phone. Travelling across BC to ensure we are servicing our clients that are outside of the lower mainland is a large part of my position.

Country Meadows is golf course offering a full restaurant and bar that serves lunch and dinner and often hosts banquets, golf tournaments and large parties. Working as a server and a bartender I am responsible for ensuring positive customer experience along with monitoring the preparation, display, and delivery, of each food and beverage order. Skills I have gained from this work experience include high quality guest management, etiquette, listening and communicating abilities and the ability to work efficiently in a fast paced environment.

West-coast Direct Solutions is a marketing group that aids businesses in marketing their products. Working with this company I travelled across the Greater Vancouver area for business to business sales. I spent time training incoming employees which strengthened my work knowledge as well as theirs. While also leading morning workshops to prepare us for the sales day ahead.