Simone Simpson Email & Phone Number

England, United Kingdom

Pershore

Process both on-line and telephone ordersHandle customer enquiries and complaints regarding orders, delivery status and product informationConvert phone and email enquiries into sales using my knowledge to match products with the requirements of the customer Acquire new leads through my own research and market knowledge, pursue these to attain new customers

Pershore

Handled all incoming customer enquiries, orders and complaints - responsible for processing orders and for resolving all issues encountered to the best of my ability and positionPurchasing duties – ensuring best prices for both dry and fresh goodsDaily call list to increase sales and arrange meetings for other colleaguesRecord keeping in excel, Infiniti and ExchequerWas key in the creation, and implementation, of a new streamlined ordering procedure, was then responsible for the training of both new and current employees in this procedure

Kilwining

Responsible for events management – key role in the logistics involved when liaising with several outside companies to ensure the smooth running of the eventsCo-organised the 4th WUKF Karate championship – in charge of transport, accommodation and catering for all participantsActed as on site customer service rep – continuing to act on the behalf of attendees, resolving all issues encountered during the course of the eventSales and customer service combined with general office dutiesResponsible for foreign exchange procedures and purchasing

Largs

Acting manager – responsible for cashing out procedures, accounts, stock taking and purchasingCooking in a commercial kitchen, preparing all meals whilst maintaining a professional and welcoming service for all customersFrom 7.30am to 3.30pm was given responsibility for running the bakery before returning to the main premises