Simone Stocker Email & Phone Number

Switzerland

Switzerland

Key accomplishments:➤ Increased Sony Mobile’s in-house share (Volume and Value) at Swisscom.➤ Established Sony Mobile as Number 3 Supplier at Swisscom.➤ Successful Implementation and continuation of the Duo Pack promotion at Salt (Tablet and Smartphone).Responsibilities:➤ Overall responsibility for defining, selling, delivering and supporting solutions to Swisscom and Salt's businessneeds. Managing the resources of a support team to service the needs of the customerincluding proposal generation, bid pricing with marketing, negotiation framework with Sony Mobile SeniorManagement, all aspects of problem solving and effective implementation of sell-through programs.➤ Accountable for identifying winnable, profitable opportunities within Swisscom and Salt. througha quarterly account management process and normal customer facing sales activities.➤ Market Unit representative within the Global Customer Unit (Vodafone).➤ Quarterly Presentations of Channel strategy for the executive Management team as well as relationshipmanagement at all level's.➤ Ownership of Marketing budget and Marketing planning.➤ Developing timely and accurate forecasts (volume and spend) for Swisscom and Salt.

Switzerland

Key accomplishments:➤ Project lead in successfully launching and implementing the James Bond Campaign (360 degree)at Swisscom.Responsibilities:➤ Understanding what “added value” means to Swisscom, in terms of core product (product, features,prices) and extended product (services, applications, content, accessories).➤ Knowing all main product slots in the customers offer. This means knowing in each segment retail pricepoints, volumes and main competitor products.➤ Responsible for building a value proposition around each product in the local portfolio and ensures strongsell-through of the product to the end-consumer at a retail level.➤ Accountable for identifying winnable, profitable opportunities within nominated account(s) through aquarterly account management process and normal customer facing sales activity.➤ Responsible for annual revenues, handset volumes, market contribution and KPI targets according to anagreed plan. Specific targets are set on a quarterly basis in accordance with business expectations.➤ Caring overall responsibility for defining, selling, delivering and supporting solutions to customer'sbusiness needs. Manage the resources of a support team to service the needs of the customer includingproposal generation, bid pricing with marketing, negotiation framework with Sony Mobile seniormanagement, all aspects of problem solving and effective implementation of sell-through programs.

Switzerland

Key accomplishments:➤ Part of the Project Team implementing/launching the first Music Service in the Swiss market(PlayNowPlus). Heading the Communication part of the Project including production of local TV Spot.➤ Heading a 360 degree campaign for launching new outdoor devices in the Swiss market.Responsibilities:➤ Planning and Execution of all Co-Marketing Activities with the market leading Operators in Switzerland(Swisscom) and Austria (Mobilkom).➤ Creating and presenting marketing plans to our Customers. Strong cooperationwith Key Account Managers.

Microsoft Emea Hq

Key accomplishments:➤ Project Lead for EMEA wide Projects such as Product Tours, EMEA@PDC and Codezonewhich is now part of a world wide initiative.➤ Orchestration and leadership of the EMEA developer community. Sharing of best practices and planningwith worldwide user group association («INETA»)➤ Editor of the Codezone Magazine (3 issues), distributed among the Communities and Subsidiaries in EMEA.Responsibilities:➤ Orchestration and Leadership, I’m establishing and maintaining the EMEA Community of Geeks from allsubsidiaries and ensure the sharing of the information and identification of best practices.➤ Defining and implementing standard core services that EMEA HQ can drive and provide to subsidiaries.Regional expert on what is happening in communities. Driving communication to the Subsidiariesand working with x-groups. (IT Pros and BG Group).

Switzerland

Responsibilities:➤ Project lead in building up the Customer Service within the Call Center in Krefeld, Germany. Implementingworkflows within the Call Center, Training of Call Center Agents.➤ Familiarizing the new Customer Service Manager with the job responsibilities.

Sydney, Australia

Switzerland

Responsibilities:➤ Budget Owner.➤ Managing and maintaining the Swiss Customer Care Team in the German Call Center.➤ Project lead of outsourcing the Swiss Customer Service to Germany (Microsoft GmbH).➤ Vendor Management.➤ Key functions in various Marketing Projects.

Switzerland

Key accomplishments:➤ Promoted in August 2000 into a management function as leader of Customer Service Switzerland(experience in Human resource Management).Responsibilities:➤ People Management➤ Customer support (in all segments).➤ Responsible for events, trade fares and product launches.➤ Product training of new employees.

Switzerland

Responsibilities:➤ Handling of leasing requests.➤ Responsible for all Marketing Activities.➤ Gathering credit information regarding prospective customers.➤ Responsible for local events and trade fares.

California

Switzerland

Responsibilities:➤ Customer Support for reseller and professional photographers (technical and product related).➤ Managing the Professional Service for the professional photographers.➤ Responsible for local Trade fairs.

Switzerland

Responsibilities:➤ Organisation and set up of photo exhibitions.➤ Consulting service to Professional Photographers regarding Nikon Products.

Switzerland

Responsibilities:➤ Handling of all Import and Export requirements for the largest Department Store in Switzerland.

Skilled Negoiator, Selling Skills And Sales Operations

Post-Graduate Study, Executive Leadership And Management With Swiss Federal Diploma., Post-Graduate Study

Excellence In Marketing, With Professors Of The Kellogg School Of Management., Marketing

Marketing Planer With Swiss Federal Diploma, Marketing/Marketing Management, General, Swiss Federal Diploma