Simone Tipton Email & Phone Number

Texas, United States

Dallas/Fort Worth Area

o Assess and Analyze accounts for risk for PMI (Private Mortgage Insurance) deletion.o Calculate the LTV (loan to value) to determine qualification for PMI deletiono Review Property Appraisals and Broker Price Opinions for propertyo Respond to Mortgage insurance inquiries through verbal communication or written correspondenceso Order Appraisals and Broker.

Lewisville, TX

•  Review and analyze complex borrower financial documents, property evaluations, HUD’s, hardship documentation and other required liquidation documents in order to negotiate the appropriate sales price for the.
• Managed daily, weekly and monthly productivity standards and consistently achieve monthly goal objectives while being able to work in a high production environment
• Audited files for quality reviews and timeline standards

Dallas/Fort Worth Area

• Prospecting and create viable avenues for New Home Sales, Superior Customer Relations,
• Organized Outbound calls, Marketing, networking, researching to create leads
• Prepared contracts, financial counseling, prepare reports, Budgeting
• Delegated reports to team members, and calibrated quality findings with managers

• Superior Customer care, New Home Sales, Retention
• Conducted market research and competitor analysis
• Managed new prospect initiatives
• Facilitated the home building and purchasing process

North Bay Village, FL

• Handled consumer escalated complaints from external Government agencies
• Audited work orders to ensure proper technical Job routing
• Resolved escalated customer supervisor calls
• Managed reports
• Lead a team of 15 or more
• Performed Supervisory duties such as open/close call centre, shift scheduling