Simone Walker Email & Phone Number

Pittsburgh, PA, US

Greater Pittsburgh Area

Greater Pittsburgh Area

Approach all encounters with guests and employees in a friendly, service oriented manner.Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).Maintain regular attendance in compliance with BRK Hospitality standards, as required by scheduling which will vary.

Greater Pittsburgh Area

Acts as manager on duty for hotel and manages front desk operations.Ensures front desk staff is trained in all front desk operations, including check-in/check-out procedures, telephone procedures, hotel amenities and computer systems.Ensures front desk staff is trained in and follows financial control procedures for cash, vouchers, inventories and.

Greater Pittsburgh Area

Maintains guest service as the driving philosophy of the hotel.Personally demonstrates a commitment to guest services in responding promptly to guest needs.Is committed to making every guest satisfied.Ensures all hotel staff, including new hires, know all components of guest services and are trained to meet standards.Develops added value customer service.

Greater Pittsburgh Area

Organize work schedule from the room status list, arrivals and departuresdistribute linen, towels and room supplies using wheeled carts or by handRestock room supplies such as drinking glasses, soaps, shampoos, writing supplies, mini barreplace dirty linens with clean itemsInspect and turn mattresses regularlyStore all dirty laundry in line with company.

Greater Pittsburgh Area

Providing direct assistance to the Manager in the assigned areas of Apparel, Accessories, Active Footwear, Jewelry, Signing Merchandising, Planograms and Price ChangesOverseeing teammate trainingMonitoring the sales floor to ensure teammates are performing assigned dutiesProviding input and direction to teammates on enhancing the customer.