Provides functional and administrative support to ensure that facilities services (reception, mail, courier, conference room services, Access systems, etc.) are delivered as per internal (90) customer's expectations satisfaction.Manages at the functional level the relationship with the facilities and maintenance suppliers to ensure that external services are delivered as per negotiated agreement.Keeps up to date plans of buildings, office layouts, employee locations and site contents/inventories through the CAFM system.Manages /specific facilities related projects as assigned by the facilities manager.Gathers tracks and reports to management facilities.Contributes to the optimization of premises' costs through a strict control of facilities consumables (paper, toners, water, energy consumption etc.Ensures adherence to Health, Safety & Security regulations and local laws and ensure SITA H,S&S best practices are applied in all sites under her responsibility.Escalates & responds to Health, Safety & Security incidents as per local regulations and instructions.

Achieves highest level of customer serviceCollects and updates tenant information and databaseCoordinate all activities in the mall – Security, cleaning, maintenance, parking, cashier, info deskEnsures the mall is running smoothly with minimum issuesHandles administrative needs of tenants & Maintain good relationship

Floor Manager & Supervisor during the show (Coordination between the contractors, Exhibitors and Sales Representatives)Project Sales Coordinator for the Int’l ExhibitionShows Database & Publications Manager. (Sales & visitors promotion databases: data acquisition, data entry management, development, maintenance, execution and management of sales campaigns)Show publications: Show preview & show catalogue-data collection, verification and management / Show manuals and forms-production and distribution / Exhibitor Kits production, floor distribution and management.Sales & Visitors promotion literature: Stock management and distribution to agents & VIP database as per set plan.