Simone Beckett Email & Phone Number

Alexandria, Va, Us

Washington Dc-Baltimore Area

•Drive audit quality and excellence reporting across 4 states, encompassing 6 practice locations and an operational staff of +55; routinely test workflow procedures to sure up efficiency and compliance•Led weekly discharge clean-up meetings in partnership with the Chief Clinical Officer; facilitated a task force investigating operational deficiencies within the discharge and transition process•Spearheaded a comprehensive business process review in collaboration with multiple practice managers, driving operational uniformity in key advanced admin reports (revenue, patient experience, and quality), IOPs, and Outpatient programs•Independently triage issues within the Electronic Health Record (EHR), develop SOPs, and address approximately 100 escalated issues per week•Champion and execute enterprise operations plans, owning change management, strategic planning, communication, and deployment;serve as an SME to multiple executive-level leaders•Partner with Revenue Cycle Leadership to oversee key metrics around billing, patient engagement, and patient access•Align collection practices to insurance provider guidelines, demonstrating a comprehensive understanding of HMO, PPO, Medicare/Medicaid, and Commercial policies•Facilitated software upgrades and integrations with key partners, i.e., Apeiron serving as the primary liaison and system administrator•Led bi-weekly new employee orientations for the entire Revenue Cycle Department, involving 120 new hires per year across all levels•Implemented disaster recovery (DR), remote work, and resiliency plans; successfully transitioned +55 employees to remote operations during the pandemic•Spearhead efficiency initiatives at the C-level, driving alignment between line of business needs and the CEO’s overall vision and long-term business strategies •Partner with Human Resources, Compliance, and Legal to safeguard operational excellence and reduce reputational /litigation risks

Washington Dc-Baltimore Area

•Built out standard operation procedures and quality protocols in support of the CARF accreditation and remediation, including supporting operational governance, strategic planning, change management, program and service delivery, regulatory compliance, and continuous quality improvement; promoted for demonstrating exceptional adherence to industry-leading best practices

Washington D.C. Metro Area

•Led the transition from WB Mason to Staples Advantage, successfully identifying and rectifying overcharging practices, resulting in 5-figure savings for the network•Achieved remarkable results as the operational leader of the Silver Spring office, reducing outstanding balances by over 50% within a year, showcasing effective financial management capabilities

Silver Spring Md

•Designed remote and return-to-work procedures for the entire network, enhancing business resiliency and continuity while minimizing employee or patient attrition

Washington D.C. Metro Area

•Oversaw annual strategic planning in partnership with District Executives, focusing on turnaround efforts for locations with below benchmark profitability, employee retention, and KPI performance; managed direct expenses totaling $15 million with dotted line expense management over +$255MM across 17 locations•Successfully enhanced training and navigated leadership through union negotiations with the Pharmacist, showcasing effective leadership and financial stewardship

Washington D.C. Metro Area

•Served as a Certified Trainer, assessing productivity and continuously providing real-time feedback; developed tools and resources for a regional retail team, resulting in increased productivity and revenue performance