Simone Braae

Simone Braae Email and Phone Number

Receptionist @ Copenhagen Admiral Hotel
Copenhagen, DK
Simone Braae's Location
Copenhagen, Capital Region of Denmark, Denmark, Denmark
Simone Braae's Contact Details

Simone Braae work email

Simone Braae personal email

n/a
About Simone Braae

A responsible and smiling AP Graduate in Service, Hospitality and Tourism Management, with solid experience in performing a wide range of service tasks. Passionate about the service industry, and has acquired knowledge from education and work in Denmark, Spain, Turkey, Greece and Bulgaria.Equipped with a strong sales gene and a talent for providing a welcoming and caring service, providing information, and resolving customer complaints. Can handle high volume phone calls and answer versatile customer inquiries.

Simone Braae's Current Company Details
Copenhagen Admiral Hotel

Copenhagen Admiral Hotel

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Receptionist
Copenhagen, DK
Simone Braae Work Experience Details
  • Copenhagen Admiral Hotel
    Receptionist
    Copenhagen Admiral Hotel
    Copenhagen, Dk
  • Copenhagen Admiral Hotel
    Receptionist
    Copenhagen Admiral Hotel Sep 2021 - Present
  • Bostedet Ringertoften
    Omsorgs- Og Pædagogmedhjælper
    Bostedet Ringertoften Sep 2021 - Present
  • Bostedet Ringertoften
    Omsorgs- Og Pædagogmedhjælper
    Bostedet Ringertoften Jun 2021 - Sep 2021
    Ringergården 3, 2400 København Nv
    - Hjælper en aldersgruppe mellem 40-80, som er udviklingshæmmet og har alsidige diagnoser - Dokumentation (CSC, DOMUS & UTH)- Arbejde ud fra en neuropædagogisk referenceramme- Tværfagligt samarbejde- Udlevering af medicin- Madlavning- Hjælp til daglige gøremål samt aftaler som fx. hospitalsbesøg og tandlæge- Bestilling af kørsel- Coronapodning- Hjælpe beboerne med at lykkedes i deres hverdag, lige fra hjælp til bad og hygiejne til håndtering af økonomi, indkøb, lægeaftaler og medicinhåndtering.- Varetage funktionen som kontaktperson med tilhørende ansvarsområder, der skal løses i samarbejde med beboerne.- Deltagelse i ferieophold- Deltagelse i personalemøder og relevante møder med forskellige samarbejdspartnere.- Samarbejde med beboernes pårørende.
  • Lubi - Vikar & Rekruttering
    Bartender
    Lubi - Vikar & Rekruttering Jun 2021 - Present
    • Knowledge of product and presentation• Setting up own bar and cleaning up• Socialising with a lot of different types of people
  • Cabinn Hotels
    Receptionist
    Cabinn Hotels Jun 2021 - Oct 2021
  • Copenhagen Admiral Hotel
    Receptionist
    Copenhagen Admiral Hotel Jan 2020 - Jan 2021
    Copenhagen, Capital Region, Denmark
    • Check in/out• Solid experience in guest service and service directly, by phone and mail• Easy accounting• Provide guests with information on available service, travel information and tourist information etc.• Knowledge of the operating system Oracle• Focus on sales
  • Sunweb Group
    Guide
    Sunweb Group May 2019 - Oct 2019
    Marmaris, Mugla, Tyrkiet
    • Responsible for all Danish & Swedish guests with team• Guide at excursions• Responsible for guests at pub crawls• Sales• Airport/transfer• Complaint handling• Service• Infomeetings• Weekly accounting and administration
  • Detur Group
    Guide
    Detur Group Oct 2018 - Mar 2019
    Santa Cruz De Tenerife, Canary Islands, Spain
    • Responsible for all Danish & Swedish guests • Guide at excursions• Sales• Airport/transfer• Complaint handling• Service• Infomeetings• Weekly accounting and administration
  • Sunweb Group
    Guide
    Sunweb Group Jun 2017 - Oct 2018
    Kos, Rhodes And Alanya
    • Responsible for all Danish & Swedish guests in Kos• Guide at excursions• Sales• Airport/transfer• Responsible for guests at pub crawls• Complaint handling• Service• Infomeetings• Weekly accounting and administration
  • Tivoli Hotel & Congrees Center
    Front Desk Trainee
    Tivoli Hotel & Congrees Center Apr 2017 - Jun 2017
    Arni Magnussons Gade 2, 1577 København V
    • Leisure & business segment• Focus on how to maximize hotel revenue at Front Desk• Better understanding of Opera Fidelio• Complaint handling• Personal & professionel development
  • Dalle Valle
    Bartender And Waitress
    Dalle Valle Nov 2013 - Apr 2017
    Amager Centret, Reberbanegade 3, 2300 København S
    • Easy accounting• Inventory ordering and filling the bar• Working across different cultures• Have a structured workflow - often in a very busy environment • Serving• Making coffee, cocktails and beverage• Keeping the bar stocked and sanitized• Presenting the menu and answering questions regarding food and beverages
  • Cocktailkursus.Dk
    Bartender
    Cocktailkursus.Dk Aug 2013 - Apr 2017
    Dortheavej 65, København Nv
    • Knowledge of product and presentation• Setting up own bar and cleaning up
  • Radisson Blu
    Receptionist
    Radisson Blu Aug 2016 - Jan 2017
    Falkoner Alle 9, 2000 København
    • Helped with closing the hotel permanently down• Solid experience in guest service and service directly, by phone and mail• Knowledge of the operating system Opera Fidelio• A part of the host team for the ABC Conference in Copenhagen (a conference for nearly 20.000 doctors from all over the world), which includes handling the service desk, greeting doctors in the metro and being part of a huge setup. • Less administrative duties, photocopying, faxing, filing etc.• Coordinate customer payments and billing• Prepare incoming and outgoing mail and packages• Training and helping trainees • Schedule customer bookings and guide them about available rooms and suites• Adapting to different personalities and cultures of guests and co-workers• Working both at mornings, evenings and at night • Complaint handling• Training of trainees• Correct delivery in connection with. shift change• Responsible for evacuation in case of emergencies, as first point of contact for guests and rescue services• Provide guests with information on available service, travel information and tourist information etc.• Loyalty program
  • Radisson Blu
    Receptionist (Extra)
    Radisson Blu Sep 2015 - Aug 2016
    Falkoner Alle 9, 2000 København
  • Radisson Blu
    Receptionist
    Radisson Blu Jul 2015 - Sep 2015
    Falkoner Alle 9
  • Scandic Hotels
    Waitress
    Scandic Hotels Aug 2015 - Feb 2016
    Sydhavns Pl. 15, 2450 København
    • Serving guests• Understanding of the hotel industry
  • Duos
    Ledsager
    Duos Jun 2013 - Aug 2015
  • 7-Eleven
    Service Employee
    7-Eleven Sep 2011 - Nov 2012
    Bagsværd Hovedgade 142, 2880 Bagsværd
    • Customer service• Additional sales• Ordering products to the shop
  • Party Patrol
    Promoter
    Party Patrol Jul 2012 - Oct 2012
    Bulgarien
    • Sales• Promotion• Working in teams• Working in a multi-cultural environment• Pub crawls
  • Superbest
    Bakery Assistant And Cafe Employee
    Superbest Jul 2010 - Aug 2011
    Bagsværd Hovedgade 128, 2880 Bagsværd
    • Additional sales• Making coffee• Customer service• Preparing different kinds of food
  • Mcdonald'S Corporation
    Customer Service And Kitchen
    Mcdonald'S Corporation Oct 2005 - Jun 2010
    Tinghøjparken 47, 2860 Søborg
    • Customer service• Being able to work at a fast pace• Collaborative Capabilities• Working in a multi-cultural environment

Simone Braae Skills

Bartending Customer Service Service Management Waiting Sales Hospitality Hotels Receptionist Duties Tourism Organizational Culture Event Planning Microsoft Excel Microsoft Office English Customer Satisfaction Teamwork Service Design Opera Complaint Handling Cultural Competency Customer Experience Design Front Office Flexibility

Simone Braae Education Details

Frequently Asked Questions about Simone Braae

What company does Simone Braae work for?

Simone Braae works for Copenhagen Admiral Hotel

What is Simone Braae's role at the current company?

Simone Braae's current role is Receptionist.

What is Simone Braae's email address?

Simone Braae's email address is si****@****els.com

What schools did Simone Braae attend?

Simone Braae attended Københavns Professionshøjskole, Copenhagen Business Academy, Service Og Co, European Bartender School.

What are some of Simone Braae's interests?

Simone Braae has interest in Social Services, Civil Rights And Social Action, Environment, Human Rights, Animal Welfare, Health.

What skills is Simone Braae known for?

Simone Braae has skills like Bartending, Customer Service, Service Management, Waiting, Sales, Hospitality, Hotels, Receptionist Duties, Tourism, Organizational Culture, Event Planning, Microsoft Excel.

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