▪ Enhance processing efficiency, reduce operating costs, launch new capabilities, streamline processes, enhance payments related customer experiences, and support the payments related needs of the company▪ Help develop and maintain tracking and reporting systems to measure, analyze, manage, and communicate operations performance and trends▪ Work with Marketing Communications Manager and IT e-commerce liaison to ensure assignment rules▪ Build and maintain strong external relationships with marketplace representatives▪ Conduct and report on research and analyses of the competitive landscape and latest marketplace trends▪ Analyzing e-commerce KPIs and product performances▪ Managing analytics and monitoring UX implementation and customer behaviours.▪ Managing and developing marketing affiliate programs.▪ Managing digital co-media investments and CRM strategies with key players on Pharmaceuticals and Cosmetics industry

▪ Managing a portfolio of e-commerce digital accounts;▪ Analyzing and optimizing implemented e-commerce promotions and activities;▪ Working in conjunction with Store Managers to decide commercial promotions for the eRetail;▪ Managing digital investments and CRM strategies with customers;▪ Working across the team to increase reach and maximise conversion rate.

▪ Strategic planning, development, execution and implementation related to all company's projects.▪ Accomplishing work requirements by orienting, training, assigning, scheduling, coaching employees.▪ Following production, productivity, quality, and customer-service standards.▪ Identifying work process improvements, meeting cost standards by monitoring expenses.▪ Implementing cost-saving actions.▪ Accomplishing organization goals by accepting ownership for accomplishing new and different requests.▪ Exploring opportunities to add value to job accomplishments. ▪ Performing navigation analysis and browser compatibility assessments and testing.▪ Consulting with and assist staff in designing, developing and maintaining web pages using HTML, Java Script and other similar programming languages.▪ Working with ISP to ensure website availability and with network staff on issues of hardware/software affecting websites or web-based software applications.▪ Ensuring compliance with applicable legal requirements and company policies on website or software usage, security and standards.▪ Leading on web content management and systems administration.▪ Supporting on email marketing initiatives and subscriber management.▪ Data / Analytics Data Analysis (Registration Data, Segmentation, analytics reporting).▪ Web Analytics (Configuration of Google Analytics or other tracking tools, monitoring, reporting, analysing results, identifying customer journeys). Regular auditing.▪ Reporting on effectiveness of SEO and identification of problem areas that may affect search engine rankings.

▪ Managing all marketing for the company and activities within the marketing department.▪ Developing the marketing strategy for the company in line with company objectives.▪ Creation and publication of all marketing material in line with marketing plans.▪ Planning and implementing promotional campaigns▪ Managing and improving lead generation campaigns, measuring results.

▪ Brand development, web site traffic growth, web site UI and advertising revenue.▪ Developed brand strategy and statistics systems.

General hardware and software support on the company’s workstations, peripherals and mobile devices. Co-ordinating backups, data-recovery, system maintenance, and network operations to provide maximum application uptime.