Simone Burke Email & Phone Number

Stromness, GB

Bristol, United Kingdom

Responsible for the design and implementation of corrective improvement actions for services and processes within the Group Infrastructure and Operations function of Defra's Digital, Data, Technology Services and our IT supply chain.

Bristol, United Kingdom

Responsible for introducing and sustaining a culture of continuous improvement within the Defra's Digital Data Technology Services function and ICT outsourcing partners.

Bristol, United Kingdom

Responsible for introducing and sustaining a culture of continuous improvement within the Environment Agency's Corporate Information Services and IT outsourcing partners.

Barcelona, España

Responsible for regional project management within the Global Consumer Business. UK Call Centre migration from Barcelona to ManilaRight placement delivering over $2MM as part of Citi's broader Resource and Location Strategy. Managing Technology, Operations, Legal, Data Protection, Compliance and HR work streams to tight deadlines to minimise the customer.

Londres, Reino Unido

Part of the central Business Process Re-engineering/ Productivity team for IT, Operations and Expense Management for Europe, the Middle East, and Africa.Example projects:UK financial Centre Optimization (Consumer)Process Improvement Lead for the UK retail bank branches. Trained branch managers in Lean Re-engineering. Conducted on-site observations.

Londres, Reino Unido

Participated in processes Improvement Initiatives with the Business Process Re-engineering team.Conducted analysis for projects and programmes being worked on by the internal consultancy team. Led workshops to map the Realty Services process for employee desk moves in the London office. Identified wastes and opportunities to reduce cost while reducing.