Simone Dascanio Email & Phone Number

Turin, It

Torino

Initiated pre-sales activities, consulting services and products – Developed the scope of the projects and prepared commercial proposalsManaged IT Networking and Security architecture with many of the most complex solutions using the latest technology in the fieldDesigned physical and virtual infrastructures in the main Italian Data Centres, mainly operating on VMWare hypervisor, architecture design of servers and SANPerformed competitive analyses and delivered reports at board levelAttended industry trade shows, exhibitions, seminars and training sessions to promote products and servicesResponsible for developing and overseeing the plan for sales-related activities to generate awareness and sales opportunities for both low and high-end marketsIdentifying Partners with the highest potential penetration in the MSSP and ISP environmentsDeveloping successful partnerships by working closely with the Vendor’s Distribution Director and Channel Manager to define sales strategiesMaximising revenue from all markets by maintaining strong relationships with SME in ItalyProduces business proposals and software presentations and confidently communicate at Board and Senior Executive levelMaintained regional accounts, meeting regularly with clients to review status and to sell further IT servicesFollowed up after sales and performed daily routine administrative proceduresDelivered a high quality service by developing in-depth knowledge about technical specifications, company’s process and systems and producing relevant documentationGrasped diverse business needs of customers and advised and guided customers concerning software features and their usage in different contexts to meet their specific requirements

Turin Area, Italy

Delivering e-learning modules through an interactive webinar platform, with students gaining access to an advanced virtual lab environmentCreated technical workshops accessed remotely by customers, training the IT Security staff of Italian Service Providers and SuppliersCoordination of Training and Marketing teams including the planning of training courses for the following semesterMaintaining relationships through regular video and call conferences with the participants of the courses (before and after the lessons) and other European TrainersThe preparation of teaching materials and the periodic revision in order to adapt the output of the new firmware releaseGathering feedback from the Customer to certify the feedback issued, generating monthly and quarterly reports on the results of activities undertaken during the periodPrepared informative materials and presentations for the sales force and customers Creation of "webinar" and media events using various social web tools to allow customers to update their skillsMaintenance of the Pearson VUE equipment as the Authorised Testing Centre, allowing customers to take exams required to maintain their Partnership status

Turin Area, Italy

Worked on the IT Help Desk, providing technical assistance to customers experiencing internet connectivity problems As part of the Back-Office Data & Internet department, involved with the maintenance of transport networks Frame-Relay, ATM and SDHKnowledge of the various core systems used in the MSSP NOC and SOC: Cisco routers and switches with static and dynamic routing such as OSPF, EIGRP, IGRP and BGP; Juniper SRX platform; Huawei for interconnection Data and Internet; Fixed and Mobile telephony systems and central xDSL DSLAM such as Marconi, Alcatel, Siemens and Nokia for basic troubleshooting by Citrix management software.Delivered technical support to the internal Sales force (Service Quality Manager and Service Engineering) regarding Customer Service and Provisioning