As Youthline's Head of Counselling Services, I help develop and implement their strategic business plan for counselling services in the outreach provision, on site to young people, their parents and to professionals who work with young people ensuring the highest standards of customer service. Leading on the development and delivery of new services and activities related to counselling and psychotherapy I ensure that counselling and psychotherapy continues to be an integral aspect of core… Show more As Youthline's Head of Counselling Services, I help develop and implement their strategic business plan for counselling services in the outreach provision, on site to young people, their parents and to professionals who work with young people ensuring the highest standards of customer service. Leading on the development and delivery of new services and activities related to counselling and psychotherapy I ensure that counselling and psychotherapy continues to be an integral aspect of core services. I hold accountability for the clinical governance of the charity ensuring clinical quality and efficacy of the counselling services to include sufficient professional supervision is in place by co-ordinating the recruitment, training and support for direct reports: outreach co-ordinator, designated young people counsellors, the clinical supervision team, placement students and counsellors within the organisation. I have achieved and maintain its BACP Service Accreditation status and with that helped to shape their strategies, procedures and policies to align with the BACP’s Ethical Framework for the counselling professions. I am responsible for and manage the recruitment, training and support of the counselling team. I provide day to day support and guidance to placement students, volunteers and staff dealing with risk and safeguarding issues. I have designed, developed and delivered safeguarding training and induction programmes and various CPD workshops investing in the development of all our volunteers.Alongside my work at Youthline, I run a busy private clinic in Berkshire where I work with clients from many different social and cultural backgrounds. I am a qualified supervisor specialising in working with young people and their wellbeing. Show less

BACP Accredited Couples and one to one Psychotherapist, Supervisor and NLP practitioner

To oversee the recruitment, induction, line management, support and training of a team of 30+ counsellors, Group Supervisors, placement students and admin support volunteer staff. Ensure compliance and alignment of British Association of Counselling & Psychotherapy (BACP) ethical framework, develop new policies and procedures, implement current legislation, initiate, produce and work with projects, events and activities to ensure that young people and related agencies are aware of the work of… Show more To oversee the recruitment, induction, line management, support and training of a team of 30+ counsellors, Group Supervisors, placement students and admin support volunteer staff. Ensure compliance and alignment of British Association of Counselling & Psychotherapy (BACP) ethical framework, develop new policies and procedures, implement current legislation, initiate, produce and work with projects, events and activities to ensure that young people and related agencies are aware of the work of Youthline and how they can influence and access the Services. Show less

Line Manager of Practice Manager and 8 to 11's Group Co-ordinatorLiaison between Management Committee and CounsellorsEnsure Legislation, Policies & Procedures were adhered to in accordance with BACP ethical requirements.

Creative link between Management Committee and Volunteer Counsellors and Placement Students. Feedback to Management Committee on ethical practice and current working practice.