Simone Lewis Email & Phone Number

Melbourne, Au

Global Professional Services Division Management for Artificial Intelligence (AI) Natural Language Projects.Engaged to recover and account manage a US$55M AI prototyping project for the US Government. Achievements include:• Successful delivery of a complex multi- year Agile / SCRUM project for the Library of Congress (LOC) from pre-MVP to field test. The project objective is a world first, innovative accessibility product to be potentially rolled out to an existing user base of over half a million users.• Nominated for the GOVEA 2023 Global Victoria Women's Award and the Advanced Technologies Award at the Governor of Victoria Export Awards 2023.This success was enabled by:• Dramatically improving the client relationship and building trust through proactive communications, solid project cadence and systems for delivering consistent outcomes. Enabling the customer to confidently accept the contract deliverables.• Managing a primarily sight & print disabled User Acceptance Team, and supporting the much larger Field Test Group from the same community for LOC.• Development and management of an effective global professional services function. Including the recruitment and training of a team from multiple countries and time zones.

• Transferred to the United States in support of my partners professional endeavour to establish an office in the US and to allow my son to pursue sporting opportunities in Lacrosse and Kayaking.• Author - Developed first draft of a book focused on utilizing existing resources and capital to reinvigorate and grow any enterprise. • Executive mentoring on driving business outcomes through projects, leadership, plus achieving privacy & data compliance in a global setting for executives in the US, Australia, and the UK.• Attained certification in Disruptive Strategy with Clay Christensen from Harvard University, USA.• Mock Case Volunteer at Harvard Business School Online supporting the transition to online education through the COVID Pandemic.

Uk, Australia, Spain, Chile, Poland, New Zealand, Hong Kong Sar, Türkiye, Brazil, Mexico, The Us, Middle East, Ireland, Saudi Arabia And India., Gb

Bupa is Australia’s leading Health Insurance business including Aged Care and Retirement Living Optical, Therapy and Dental businesses with AUD$9 billion+ in annual revenue. In the Head of Data Strategy role, I delivered an Enterprise Data Strategy for the Bupa Australia and New Zealand market. This was directed through a program of work sponsored by the Chief Data Office. I lead a team comprised of internal and external people to deliver a current &, future state architecture & capability model, financial business case, organizational design, and implementation roadmap. This resulted in the endorsement and funding of the program by the C-Suite.In the Head of Data Governance Transformation role, I was responsible for the delivery of key priorities of the Data and Information Governance Committee including:- Implementation of the Bupa data governance framework covering $AUD40M in data assets, - Development of a new corporate governance eco-system for the A&NZ business,- Remediation process, ownership, monitoring and reporting of Bupa’s high value data assets,- Notification of significant outsourcing arrangements to the industry regulator APRA, and- Development and monitoring of 3rd Party Data Management remediation plan.

Uk, Australia, Spain, Chile, Poland, New Zealand, Hong Kong Sar, Türkiye, Brazil, Mexico, The Us, Middle East, Ireland, Saudi Arabia And India., Gb

Providing expert advice to Directors & C-Suite on the design and execution of organisation wide transformation blueprints and strategic road-maps estimated at AUD$350M+ over 3 years through informed decision making, design integrity, connecting the dots and curating the future vision.Key Achievements:Successfully introduced a business architecture and capability led approach to the annual roadmap planning, resulting in effective executive decision making, bundling of activities for efficient delivery and recommendations for absent target state architecture to be defined.Consulted on the development of the Digital Transformation roadmap for the Australian Aged Care Business, implementing learning's, templates and efficiencies from the Bupa Customer Transformation experience.Instigated the collaboration of key stakeholders across Bupa’s Business Strategy and Architecture teams to develop / consolidate capability models and management approach, resulting in a common language, desired outcomes and tool-sets. Led the simplification of Architectural forums across Bupa A&NZ to rationalize six forums to two.

Uk, Australia, Spain, Chile, Poland, New Zealand, Hong Kong Sar, Türkiye, Brazil, Mexico, The Us, Middle East, Ireland, Saudi Arabia And India., Gb

Led the design of the Health Insurance AUD$300M+ Customer Transformation (CT) Blueprint (strategic roadmap). Defining a sequenced plan of change based on capability uplift and integrated architecture to deliver the Bupa 2020 Vision. The execution of the CT Blueprint:- Provided exceptional customer experiences,- Created a responsive, agile and sustainable business that delivers extraordinary business performance,- Realised the Bupa vision of becoming a health and care partner to millions more; and - Created a place where people love to work.Key Achievements:- Delivered a Blueprint that recommended incorporating new business capabilities such as CRM, big data platform, single views of key data sets (customer, provider, products and people) campaign management, report automation and advanced analytics. - Consulted on data strategy, vendor and technology selection and organisational design.- Led the introduction of and chaired the CT Design Authority, a virtual team accountable for the custodianship of the Blueprint, who were responsible for decision making support to the Bupa executive leadership teams in the case of prioritization, sequencing, legacy investment and reuse opportunities.

Uk, Australia, Spain, Chile, Poland, New Zealand, Hong Kong Sar, Türkiye, Brazil, Mexico, The Us, Middle East, Ireland, Saudi Arabia And India., Gb

Leader of the centralised project management team with responsibility for ~30 FTE and an operating budget of AUD$55 million pa. Accountable for the successful delivery of all change programs on the Bupa A&NZ strategic roadmap and the development of an enterprise project delivery practice.Key Achievements:- Delivered an enterprise project management capability and tool set to industry standards with improvement across all 10 discipline areas of project management.- Mentored and facilitated in the Bupa Business Diploma – project management unit for both 2011 and 2012. Both mentor groups achieved the Project of the year Award.

Uk, Australia, Spain, Chile, Poland, New Zealand, Hong Kong Sar, Türkiye, Brazil, Mexico, The Us, Middle East, Ireland, Saudi Arabia And India., Gb

Program Manager - Various Program manager across various large, complex, pivotal programs across the Bupa businesses:- Program Director PROTECT (PCI Compliance) (AUD$17M).- Program Manager Brand Program (AUD$76M) – feasibility & set up.- Program Manager Product & Policy Marketing (AUD$8M).Key Achievements:- Winner Victorian Chapter AIPM Program / Project Director of the Year 2014 .- Winner Victorian Chapter AIPM Organisation / Change Project of the Year 2014 .- Successfully led the Award winning PROTECT – PCI Compliance Program (21 projects) to achieve an increase in PCI Compliance from 29% - 100% over a 30-month period.- Delivered through the PROTECT program significant value adds through closure of corporate risks and security issues, while delivering strategic change for several systems within Bupa.- Successfully delivered on time and within budget the PCI Compliance of Bupa’s Travel, Home and Car business in a joint venture with MCGI / CGU.- Managed the customer research and ideation phase to direct innovation focus around a new Customer Value Proposition (CVP) to support the launch of a new national brand.- Successfully created the Product & Policy Roadmap 2010 undertaking capacity planning, prioritization and managing resource allocation.- Developed & mentored project management capability within a team of 15.

Paris, Fr, Fr

Responsible for the successful delivery of various large, complex mandatory and strategic programs (on time, cost and to stakeholder satisfaction) for AXA Asia Pacific:- Program Manager PAS Development Program (AUD$10M).- Program Manager Federal Budget 2006 Mandatory Program (AUD$23.8M).- Implementation Manager Strategic Services Review Program (AUD$20M).Key Achievements:Successfully lead the strategy development and planning of a 3-year transformation program (AUD$64M) to consolidate products and clients onto a single on-line platform. (PAS Development).Responsible for the program recovery of the Federal Budget 2006 changes after an executive role was vacated due to sudden illness, with a team of 300+ achieved 11 implementations in 12 months - one of the largest programs of work in AXA Australia's development program history.Successfully planned and implemented a Successor Fund Transfer (SFT) of 10,700+ clients from the BTFG platform in Sydney to the Super 1.0 iAccess Product at AXA in Melbourne with a transfer total of AUD$1.602B of FUM.Mentored & coached project employees at AXA in the role of Career Development ManagerProvided evidence of UAT planning, procedures and reporting to external assessment by Human Systems resulting in CMMI accreditation.A regular contributor to the PMO Best Practice nominations and was awarded 2 Innovation Awards.

Paris, Fr, Fr

Responsible for analysis, requirements gathering, test management and implementation of solutions for various projects for AXA Asia Pacific:- Lead Communications Analyst Monarch II (AUD$6M).- Business Analyst / Test Manager Self-Managed Super Fund SMSF (AUD$2.4M).

Melbourne, Victoria, Au

Business Analyst Practice Lead Leader of the centralised national business analysis team with responsibility for ~10 FTE and an operating budget of AUD$1.5 million pa. Accountable for the successful delivery of all change program analytics and the development of a business analysis capability and community of practice.Senior Jackpot Systems Analyst – Gaming | Operations Analyst – Various Responsible for various operational roles, including accountability for Jackpot product management and compliance reporting, fraud analysis and production improvement programs.

Treasury Systems International (TSI) was created from a divested division of William Buck Charted Accountants. TSI, under the Oracle Banner, won the Treasury Business for Lucky Goldstar (LG), Korea, in a AUD$34 Million Treasury and Financial solution. Setup of the company project office, implementing process and reporting, project templates across project management knowledge areas and SDLC methodologies providing quality tools for employees and progress reporting for executives.Successfully managed on time and budget the project plan and customer engagement process for the Treasury application implementation into LG, in conjunction with Oracle financial.Successfully negotiated and planned the development and testing lifecycle with international suppliers. Resulting in the delivery of quality software that met all customer business requirements with minimal warranty required.

William Buck Chartered Accountants 1995 - 1996Project Manager Treasury | Consultant: Computer ServicesElectronique D2 Limited (London) 1992 – 1994 Financial Controller Eski Cleaning 1990 – 1992Administration Manager | Bookkeeper

Project Management Professional (Pmp) In Good Standing, Project Management

Company Directors Course

Certificate In Disruptive Strategy With Clay Christensen

Grad Cert / Associate Degree - Business, Professional Management