Simone Lamberti Email & Phone Number

Milano, Lombardia, Italia

- Sono nel team di progetto per il rifacimento dell'ecosistema dei siti internet della Banca. Stesura bando, valutazione offerte, verticale sui contenuti da migrare e implementare anche in ottica SEO.- Partendo dalle richieste di comunicazione degli owner di prodotto predispongo (Agenzia) e pubblico materiali per i diversi touchpoint (siti web, app, DEM, manifesti, ecc.).- Concorro alla gestione dei siti internet aziendali con focus sul tema dell'accessibilità e dell'analisi dei flussi… Show more - Sono nel team di progetto per il rifacimento dell'ecosistema dei siti internet della Banca. Stesura bando, valutazione offerte, verticale sui contenuti da migrare e implementare anche in ottica SEO.- Partendo dalle richieste di comunicazione degli owner di prodotto predispongo (Agenzia) e pubblico materiali per i diversi touchpoint (siti web, app, DEM, manifesti, ecc.).- Concorro alla gestione dei siti internet aziendali con focus sul tema dell'accessibilità e dell'analisi dei flussi utente.- Presidio il layout di comunicazione delle filiali.- Partecipo alla creazione di campagne di comunicazione per raggiungere gli obiettivi di business in sinergia con altri membri del team, fornitori esterni, funzione IT, CRM e le altre strutture della Banca.- Elaboro attività utili alla differenziazione del brand. Show less

Milano, Lombardia, Italia

• Referring to the Head of the Corporate Identity, Communication, Marketing and Sustainability Area, my goal is to develop the external/internal communication strategy to support the business, strengthen and protect the reputation of the brand through all the digital tools available (eg . influencer, AR).• I define the editorial line, strategies, policies, netiquette and business processes of the social channels (FB, IN, TW, YT). I coordinate the efforts of internal resources and suppliers… Show more • Referring to the Head of the Corporate Identity, Communication, Marketing and Sustainability Area, my goal is to develop the external/internal communication strategy to support the business, strengthen and protect the reputation of the brand through all the digital tools available (eg . influencer, AR).• I define the editorial line, strategies, policies, netiquette and business processes of the social channels (FB, IN, TW, YT). I coordinate the efforts of internal resources and suppliers for content creation and curation.• I develop synergies between different business departments in order to provide excellent social customer care and continuous updating of the branches' Google my business cards.• I identify social media trends also thanks to measurement platforms and exploit them through a tailor-made editorial calendar capable of representing corporate values to the target audience.• I elaborate competitive and benchmark analyzes for above / below the line brand activation campaigns and projects. I take the public relations opportunities that lead to business growth.• I create NL and DEM and develop briefs for agencies useful for their preparation. I am familiar with the scouting process for the different suppliers and maintain good relationships with them.• I manage, in concert with other corporate units, the pages of corporate and commercial websites. In 2020, I lead the project to update and expand the contents of the corporate website www.gruppocreval.com with a view to improving the Lundquist Webranking which evaluates transparency in corporate communication. The work led to the rise of 32 positions and the appointment of the bank among the "Best Climbers 2020".• I collaborate closely with the Sustainability area for the communication of CSR initiatives and with that of events, promoting the respective activities on owned, earned and paid websites and social channels. Show less

Milano, Italia

• Reporting to the Director of Operations, I collect and organize data in order to analyze operational processes to act on them and improve business performance.• Thanks to the PDCA cycle, the monitoring of the SLA-OLA and the perceived and delivered quality of the operating processes, I develop a qualitative and quantitative analysis useful for achieving the continuous improvement of the services offered by the back office.• I coordinate the ABILab activity relating to the Operations… Show more • Reporting to the Director of Operations, I collect and organize data in order to analyze operational processes to act on them and improve business performance.• Thanks to the PDCA cycle, the monitoring of the SLA-OLA and the perceived and delivered quality of the operating processes, I develop a qualitative and quantitative analysis useful for achieving the continuous improvement of the services offered by the back office.• I coordinate the ABILab activity relating to the Operations area to develop reference parameters and benchmarks useful for creating synergies between participating banks.• Through management control I compile statistics that highlight trends in workflows. Show less

Milan Area, Italy

• I participate in projects (also as Team Leader) of optimization of back office processes (eg dematerialization of checks), planning of new workflows and process architecture through the Lean Six-Sigma philosophy and the Scrum Agile framework ( eg "Alfredo").• Evaluation of organizational models and re-engineering of processes concerning the Operations area.• I supervise incoming and outgoing accounting with the assistance of Nexi-Depobank and support to the branch network for the… Show more • I participate in projects (also as Team Leader) of optimization of back office processes (eg dematerialization of checks), planning of new workflows and process architecture through the Lean Six-Sigma philosophy and the Scrum Agile framework ( eg "Alfredo").• Evaluation of organizational models and re-engineering of processes concerning the Operations area.• I supervise incoming and outgoing accounting with the assistance of Nexi-Depobank and support to the branch network for the resolution of payment problems (CIT, SEPA, SEDA, etc.) Show less

• I manage branch counter operations and commercial sales of various products such as insurance, payment cards, stocks and loans. I focus on customer satisfaction by maintaining excellent relationships and proposing adequate solutions also thanks to CRM support.

Milano

• With the aim of improving the skills of graduates in the humanities, the training course is articulated on different levels such as corporate communication integrated with innovation, digital technologies and social media. I'm talking about AI applied to customer service thanks to the NLP used by “Alfredo” the chatbot developed by Creval in collaboration with IBM (Watson).Palestre Digitali is an Accenture Corporate Citizenship project carried out with the collaboration of Young Women… Show more • With the aim of improving the skills of graduates in the humanities, the training course is articulated on different levels such as corporate communication integrated with innovation, digital technologies and social media. I'm talking about AI applied to customer service thanks to the NLP used by “Alfredo” the chatbot developed by Creval in collaboration with IBM (Watson).Palestre Digitali is an Accenture Corporate Citizenship project carried out with the collaboration of Young Women Network, the Italian Accenture Foundation, Randstad Italia, Assolombarda, Samsung, Job Farm, Cariplo Factory and with the patronage of the Lombardy Region. Show less

Milano, Italia

• I carry out the telephone pre-matching of stock exchange transactions, monitoring the Exchange CED and calculating the NAV in order to deliver the data on time and in line with the agreements.

Milano, Italia

• I order, collect and check the documentation of activities related to Argentina's default. Help in managing foreign dividends, capital gains, guarantees.

Diploma In Economics And Law Linguistic High School, Graduation Mark: 75/100.

Orientation in law and economics. B2 English language certificate.

Laurea Magistrale In Management E Imprenditorialità, Economia, Marketing, Comunicazione, Diritto.