Simon Elsmie Email & Phone Number

Tasked with implementing pipeline vulnerability scanning - using WizCLI on with Jenkins, triaging critical vulnerabilities to drive enhanced security, creating an identity governance solution - leading to comprehensive auditing of application permissions. This backend involved a containerised Python FastAPI in running AWS ECS, interactive with a Redis Cache, database and Active Directory; while the front end involved a React TypeScript application store in S3. Both required Github Actions to containerise the backend and deploy the React app. Further projects include data loss prevention via custom Slack integration with Mimecast, automation of KPI metrics, end of life tech monitoring and code security monitoring. Involved in training through paired programming and the creation of a Security Champions programme.Since the incorporation of Networking into the DevSecOps team, the responsibility to monitor and maintain FortiGate firewalls, VPNs and cloud networking including AWS Transit Gateways and VPN endpoints. This has provided a unique opportunity to gain invaluable experience into a new perspective within both Tech and Security.

An immersive 16 week course, providing over 800 hours of content with a focus on learning coding fundamentals and methodologies; with a mixture of code-along lessons, labs and project work. Over the duration of the course I have developed an understanding of the following technologies and skills: - Python and Flask, HTML and CSS, Node.js and JavaScript, Vue.js, Java, Spring, React, SQL and MongoDB, TDD and OOP, RESTful workflows, CRUD, Git Version Control

Overseeing the implementation of a new department structure, combining Floor Butlers, In Room Dining and Mini Bar.

Responsible for leading and managing the Front Office team and allowing the delivery of the highest standards of guest services, achieving departmental objectives, ensuring company standards are met, recruitment and appraisals, payroll, increasing RevPAR and developing the reputation of the hotel. Liaising with all departments to allow the delivery of a smooth guest experience on all levels. Driving change through training and in a departmental head role. Key skills: communication skills, interpersonal skills, customer service, leadership, teamwork, high attention to detail, rota planning, organisation, recruitment, training, leading hotel-wide daily briefings, Weekend Manager responsibilities.

London, United Kingdom

Responsible for leading and motivating the Front Office team allowing the delivery of the highest standards of guest services, achieving departmental objectives, recruitment and appraisals, increasing RevPAR and developing the reputation of the hotel. Reporting to the Director of Rooms. Liaising with all departments to allow the delivery of a smooth guest experience on all levels. Driving change through training and in a leadership role. Key skills: communication skills, interpersonal skills, customer service, leadership, teamwork, high attention to detail, rota planning, organisation, recruitment, training.

Responsible for maintaining the highest standards of guest services, achieving departmental objectives, increasing RevPAR, maintaining and building on the reputation of the hotel. Ensuring that all operational incidents are recorded and liaising with all departments to allow the delivery of a smooth guest experience on all levels. Driving change through training and in advanced leadership role. Completion of the Maybourne Hotel Group’s Developing Leaders Programme. Key skills: communication skills, interpersonal skills, customer service, leadership, teamwork, high attention to detail, rota planning, organisation, training.

Responsible for leading the reception team on a day-to-day basis and coordinating with the other Front Office teams, Housekeeping and Engineering to ensure the smoothest guest experience possible. Key skills: communication skills, interpersonal skills, training, high attention to detail, teamwork, time-management, organization, customer service, leadership.

Responsible for leading the reception team on a day-to-day basis and coordinating with the other Front Office teams, while maintaining the responsibilities of a Guest Services Coordinator. Involved in training and performance reviews of new members to the team. Responsible for resolving outstanding guest balances and working closely with our Finance department. Key skills: communication skills, interpersonal skills, training, high attention to detail, teamwork, time-management, organization, customer service, leadership, rota planning.

Guest Services Coordinator responsible for smooth guest experiences from check in to check out. Key skills: communications skills, interpersonal skills, high attention to detail, teamwork, customer services, leadership.

Lead Cashier in charge of cashiers, cash, closing out daily financial reports and final safe count; in a high capacity, high volume catering outlet. Key skills: good communication, customer service, numeracy, reliability, teamwork.

Professional Software Development

Bachelor Of Science (Bsc), Chemistry With Medicinal Chemistry

Activities and Societies: Hockey Club, Ski and Snowboard Club

Education record

Activities and Societies: Participated in School Sports Fixtures in Rugby, Hockey, Tennis, Cricket, Athletics and Swimming. Also involved.