I'm passionate about communication, marketing and hospitality. Everything starts with a strong insight that can touch guest heart. I started as Receptionist, my goal is to improve day by day, and after five years, in 2019 I had the opportunity to start my first company, BePlace Apartments.Our project is based on the values of hospitality that make our country famous abroad, through the right technological support.
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CeoBetterplazed Jan 2022 - Present -
Co-FounderBeplace Apartments Feb 2019 - PresentAt BePlaceApartments we focus on the quality of the accommodations and services. Our project is based on the values of hospitality that make our country famous abroad, through the right technological support. Our next goal is expansion in the main Italian cities and in Europe. -
Reservation ManagerHotelsolutions Srl Jun 2016 - Feb 2019Milano, Mi, ItManagement of direct and intermediate bookings;Upsell room strategies;Ensure the maximum occupancy liaising with the Revenue Team. -
Front Office ManagerBrera Apartments Jan 2015 - Feb 2019Manage and train the Front Office staff;Ensure the front desk provides a professional and friendly service for guests;Arrange staff scheduling;Management of direct and intermediate bookings;Cash and Invoice management;Deal with special requests from guests;Receive, verify and resolve all guest complaints in a timely manner and within procedures of the company;Participate in recruitment and selection process of new team members.
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Front Desk AgentBrera Apartments Mar 2014 - Jan 2015Attend all the incoming calls, respond to them and transfer the call to the appropriate department;Monitor and record petty cash payments;Welcome guest appropriately;Complete procedures of check-in and check out;Deal with special requests and complains from guests.
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Intern Conference & BanquetingRadisson Blu Mar 2012 - Apr 2012Brussels, Brussels, BeDeal with guests;Quotation management;Event room preparation;English menu setting and translate data entry and rooming list. -
Intern Conference & BanquetingAtahotels Mar 2011 - Apr 2011Milan, Italy, ItDeal with guests;Quotation management;Event room preparation;English menu setting and translate data entry and rooming list.
Simone Monaco Skills
Simone Monaco Education Details
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Università Cattolica Del Sacro CuoreBusiness/Managerial Economics -
Istituto Istruzione Secondaria Superiore Lagrange - G. BreraTourism And Travel Services Management
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Royal Holloway, University Of London
Frequently Asked Questions about Simone Monaco
What company does Simone Monaco work for?
Simone Monaco works for Betterplazed
What is Simone Monaco's role at the current company?
Simone Monaco's current role is CEO at BetterplaZed.
What schools did Simone Monaco attend?
Simone Monaco attended Università Cattolica Del Sacro Cuore, Istituto Istruzione Secondaria Superiore Lagrange - G. Brera, Royal Holloway, University Of London.
What skills is Simone Monaco known for?
Simone Monaco has skills like Sviluppo Organizzativo, Gestione Del Personale, Assistenza Clienti, Vendite, Microsoft Office, Microsoft Excel, Pianificazione Strategica, Strategia Di Marketing, Pubbliche Relazioni, Business Plan, Problem Solving, Team Building.
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