Provide health/life benefits for 15 group, med-large, book of business (primarily community health centers and educational institutions)• Consistently meet retention targets with respect to renewals• Successfully implement new groups within tight project schedules• Consult with, and passionately advocate for, clients with respect to carrier renewals, additional lines of coverage, and quotes • Prepare and submit requests for proposals and negotiate quotes• Conduct employee… Show more Provide health/life benefits for 15 group, med-large, book of business (primarily community health centers and educational institutions)• Consistently meet retention targets with respect to renewals• Successfully implement new groups within tight project schedules• Consult with, and passionately advocate for, clients with respect to carrier renewals, additional lines of coverage, and quotes • Prepare and submit requests for proposals and negotiate quotes• Conduct employee open enrollment meetings and educational webinars• Manage all aspects of client relationship• Inform clients of any changes to compliance regulations (ERISA, COBRA, 5500, PCORI, 1094/95, etc.) Show less

Created and implemented marketing plans and strategies focused on traditional, digital and social media methodologies as well as handled business development, vendor acquisition/management, and operations for start-ups, medium sized and social good companies.

Set goals, objectives, timelines and B-level schedules for 3 phase program to deliver consistent, scalable, recordable, measurable and equitable customer response across company social media channels.

Provided worldwide delivery management for multiple product lines. Managed alignment between product development, the entire value chain and the various geographic operating companies for successful development, delivery and launch of multi million dollar revenue producing products.

Developed product life cycle management plans to optimize revenue and profitability targets. Planned, developed and implemented product marketing programs and product positioning. Developed sales training, sales tools, and customer marketing brochures.

Provided worldwide, end-to-end product and program management for product lines in various stages of the product life cycle, including planning, development, delivery, launch, product support, customer satisfaction, and achievement of worldwide install and revenue targets.

Acted as a change agent to provided governance of product delivery methods and product life cycle strategy across a business unit that produced multi-million dollars of revenue annually.